Cant Read A Mighty Heart and Die Hard Live Longer DVDs

Discussion in 'AnyDVD HD (DVD issues)' started by 2aussies, Dec 1, 2007.

  1. 2aussies

    2aussies Member

    I have v6.3.0.0 of anyDVD and a Plextor PX-716A burner, with v1.11 latest firmware. I also have the latest AVI driver for my graphics driver.

    When I insert either DVD with anyDVD running, it just hunts and never sees the DVD in the drive. The same original media plays fine in my Samsung Player.

    Any ideas why my PC with latest anyDVD cant read these DVDs ?
     
  2. Webslinger

    Webslinger Retired Moderator

    a) Keep your license key file backed up safely
    b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
    c) Reboot
    d) Check to see if your system ("my computer") now reports a disc in drive. Do you see a video_ts folder (if you're using a dvd)? Do you see folders or files?

    If the answer is "no" to "d)", then Anydvd isn't your problem. As Anydvd is not on your system, Anydvd can't interfere or block the reading process. Possibly your reader or burner is slowing dying, the original disc is bad, or a number of other possibilities exist as well (including messed up ide/sata busdrivers, bad cable on the back of the drive, etc.)

    If the answer is "yes", click http://forum.slysoft.com/showthread.php?t=1559 and follow the steps (note that step 4 requires you to post information)
     
  3. bilbo65

    bilbo65 Well-Known Member

    Does it play on your computer with AnyDVD inactive?
     
  4. 2aussies

    2aussies Member

    OK, I:

    removed anyDVD
    re-booted
    inserted original DVD
    saw it in My Computer OK, Windows tried to play it with Media Player but protected

    Then I:

    reinstalled anyDVD
    re-booted
    inserted DVD
    Windows does not see a disk in the drive

    I am running McAfee Antivirus & Firewall, but it does not block anyDVD.

    Any more ideas or does it still appear it is the drive ? I have had situations before where if I iunsert a commercial DVD disk, Windows sees it only about 1 of every 10 times .. is this an indication that the drive is going ?

    thanx !
     
  5. Webslinger

    Webslinger Retired Moderator

    If the disc isn't bad, then it could be the drive slowly dying.

    But do steps 3 and 4 from here first: click http://forum.slysoft.com/showthread.php?t=1559

    (note that step 4 requires you to post information)
     
  6. 2aussies

    2aussies Member

    OK, I did Step 3, but is it OK that I have two items listed for each of these:

    Primary IDE Channel
    Secondary IDE Channel
    Standard Dual Channel PCI IDE Controller ?

    then for step 4, here is the Imgburn Filter Driver Load Order clipboard data:

    ===============================================
    Filter Driver Load Order - ImgBurn v2.3.2.0
    ===============================================

    Upper Device Filter: redbook
    Upper Class Filter: GEARAspiWDM
    Device: CD/DVD-ROM Device
    Lower Class Filter: drvmcdb
    Lower Class Filter: ElbyDelay
    Lower Class Filter: PxHelp20
    Lower Class Filter: AnyDVD
    Lower Device Filter: imapi

    Filter Name: redbook
    File Name: C:\WINDOWS\System32\DRIVERS\redbook.sys
    File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    File Description: Redbook Audio Filter Driver
    Product Name: Microsoft® Windows® Operating System
    Product Version: 5.1.2600.2180
    Company Name: Microsoft Corporation
    Copyright: © Microsoft Corporation. All rights reserved.

    Filter Name: GEARAspiWDM
    File Name: C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys
    File Version: 2.0.6.1
    File Description: CD/DVD Class Filter Driver
    Product Name: GEAR.wrks
    Product Version: 8.xx [2.0.6.1]
    Company Name: GEAR Software Inc.
    Copyright: Copyright (c) GEAR Software Inc. 2006

    Filter Name: drvmcdb
    File Name: C:\WINDOWS\system32\drivers\drvmcdb.sys
    File Version: 3.22.07a [3.22.7.0]
    File Description: Device Driver
    Product Name:
    Product Version: [1.0.0.1]
    Company Name: Sonic Solutions
    Copyright: Copyright © Sonic Solutions

    Filter Name: ElbyDelay
    File Name: C:\WINDOWS\System32\Drivers\ElbyDelay.sys
    File Version: 5, 1, 0, 1 [5.1.0.1]
    File Description: Elby Delay Lower Filter Driver
    Product Name: CDRTools
    Product Version: 5, 1, 0, 1 [5.1.0.1]
    Company Name: Elaborate Bytes AG
    Copyright: Copyright (C) 2003 - 2006 Elaborate Bytes AG

    Filter Name: PxHelp20
    File Name: C:\WINDOWS\System32\Drivers\PxHelp20.sys
    File Version: 3.00.43J [3.0.43.9]
    File Description: Px Engine Device Driver for Windows 2000/XP
    Product Name: PxHelp20
    Product Version: [2.0.0.0]
    Company Name: Sonic Solutions
    Copyright: Copyright © Sonic Solutions

    Filter Name: AnyDVD
    File Name: C:\WINDOWS\System32\Drivers\AnyDVD.sys
    File Version: 6.3.0.0
    File Description: AnyDVD Filter Driver
    Product Name: AnyDVD
    Product Version: 6.3.0.0
    Company Name: SlySoft, Inc.
    Copyright: Copyright 2002 - 2007 SlySoft, Inc.

    Filter Name: imapi
    File Name: C:\WINDOWS\System32\DRIVERS\imapi.sys
    File Version: 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    File Description: IMAPI Kernel Driver
    Product Name: Microsoft® Windows® Operating System
    Product Version: 5.1.2600.2180
    Company Name: Microsoft Corporation
    Copyright: © Microsoft Corporation. All rights reserved.

    Any more thoughts ? Thanx again !
     
  7. Webslinger

    Webslinger Retired Moderator


    That may or may not be weird (depends a bit on the motherboard) . . .

    But those could be duplicate entries.


    That filter may possibly cause problems

    i) Create a backup of your registry
    ii) Download imgburn. It's a free program: http://www.imgburn.com/index.php?act=download
    (it's also an excellent program imo)
    iii) Go to Tools > Filter Driver Load Order. Select "drvmcdb". Click "Remove Selected Filter". Select "drvmcdb". Click "Remove Selected Filter". Click "ok".
    iv) Reboot

    Keep in mind that whatever Sonic program installed that filter will no longer function properly.

    Other than that I'm out of suggestions. It's entirely possible the drive is starting to go.
     
  8. 2aussies

    2aussies Member

    given the fact that it works 1 or 2 times out of 10, doesn't that say it is more likely the drive going (varying laser intensity, etc.) instead of the driver you mention ? if it were caused by the driver why would it would at all, even once out of many tries ?

    thanx.
     
  9. Webslinger

    Webslinger Retired Moderator

    I would suspect so, yes.

    I've seen that situation occur before on others' systems when filters created conflicts (would work under certain conditions--but most of the time caused conflicts).
     
  10. 2aussies

    2aussies Member

    I have Roxio myDVD installed (written by Sonic) ... so maybe I should un-install it and see if things improve, that should remove this driver. If not, get a new DVD burner ?
     
  11. Webslinger

    Webslinger Retired Moderator

    Hopefully . . . double check with imgburn (it's important that the filter is removed)

    Can you simply check using another dvd-rom drive on your system (provided you have another drive)?
     
  12. Webslinger

    Webslinger Retired Moderator


    Actually, this suggests to me that there's a conflict with Anydvd and another program or driver on your system rather than there being a reading issue with your burner (or possibly an issue with your ide busmaster driver). If the burner is otherwise able to read discs perfectly fine without Anydvd installed, then there appears to be an issue with Anydvd running properly on your system.

    Before you reinstalled Anydvd, did you run CCleaner (especially the registry cleaner part of that program)?
     
    Last edited: Dec 2, 2007
  13. 2aussies

    2aussies Member

    no, only this Plextor DVD drive, and one CD/RW drive.
     
  14. 2aussies

    2aussies Member

    ok, I removed Roxio and verified the driver in ? was gone. but still can't read a DVD with anyDVD running. Conclude it is the drive ?
     
  15. Webslinger

    Webslinger Retired Moderator

    Based on the fact the drive reads dvds fine with Anydvd uninstalled, it seems more likely to me something is conflicting with Anydvd on your system. But I'm not sure at this time what that would be.

    Perhaps others will offer suggestions.
     
    Last edited: Dec 2, 2007
  16. 2aussies

    2aussies Member

    sorry, I caused some confusion. After I removed Roxio and the driver in ?, I uninstalled anyDVD, and ran CCleaner.

    after rebooting, Windows is also intermittant reading the DVD in the drive ... about as bad as it was with all installed.

    suggests to me the drive ?
     
  17. Webslinger

    Webslinger Retired Moderator

    Yeah, that does suggest the drive to me then, unless, of course, the original disc is bad.

    Is the drive incapable of reading all discs or just certain ones?

    If the answer is just certain ones, did you run a discscan?

    Download Nero cd-dvd speed. It's a free program. With Anydvd running in the background, select the tab labeled "scandisc". Select the appropriate drive letter, and click "start". If Nero cd-dvd speed reports read errors, your disc is (probably) bad and needs to be exchanged--even if it plays fine (or your optical drive could be slowly dying).


    Without having another dvd-rom or writer to test with, the problem is a little more difficult to narrow down.

    However, simply trying a new drive should be easy enough. Most non-Plextor burners are fairly inexpensive. Getting a new drive to test with should be relatively painless, I would think.
     
    Last edited: Dec 2, 2007
  18. 2aussies

    2aussies Member

    I have had this osue off and on for months with many different commercial DVD movies, so I dont think it is a disk issue.

    The drive seems to bur DVDs OK, and reads and writes CD's ... but has this
    issue reading commercial copy-protected DVDs.

    think I'll by a drive, can you sugest any ? how about Lite-on, others ?
     
  19. Webslinger

    Webslinger Retired Moderator

    I am not fond of recommending burners.

    You may want to take a look at this review:
    http://cdrlabs.com/reviews/index.php?reviewid=306 (that's a sata burner; I don't know if you need ide)

    Anyway, I'm sure others will offer their opinions.

    Then, yeah, I'd look at getting a new burner.
     
    Last edited: Dec 2, 2007
  20. 2aussies

    2aussies Member

    thanx, signing off