I received the update available window today and when I tried to update AnyDVD it froze when trying to load the program file and wouldn't finish the update. I tried saving the download but it would not run from my desktop, when I click run nothing happens. Same thing if I try to run from the download, when I click run nothing happens. Now I have no program and cannot install it. :doh: Help please
1) clear your browser cache 2) delete the file you downloaded 3) redownload http://static.slysoft.com/SetupAnyDVD.exe 4) hit ctrl+alt+delete. Look for "anydvd.exe" in your "processes" tab. Click on that Image name. Click "End process". Click "Yes". Click "end now" if you get an error message pop-up box. If you don't see anydvd.exe listed, then don't worry about this step. 5) Keep your license key backed up somewhere safely. go to start-->all programs-->slysoft-->anydvd. Select "uninstall". 6) reboot 7) Install the file you downloaded in step 3. 8 ) Reboot 9) Install your license key If that doesn't work try steps 5-8 in Windows safe mode.
Another option to try If you are using Netscape you can have this problem. Try opening your ISP-minimizing it to the taskbar-open internet explorer-go to the Slysoft website and download your file.
