Hello , Can Anyone please advise me, I had version any dvd 6165 installed on my pc along with clone dvd2 2909 all was ok until i was prompted to update to 6166 then 6167 version some half an hour later , the clone dvd2 i also updated to the latest version , i then ran my defrag and checkdisk on xp as normal and the message cannot open window for direct access popped up the pc didnt enter chkdisc mode but restarted , so i did a restore all worked again but all my drives including my files on my d drive where also taken back so i undid my restore point removed any dvd tried reinstall same error ,thought will make sure it isnt my pc so installed on a known working laptop the same error popped up, i fixed loaptop by ghost image however as id just rebuilt my main pc and activated it i was horrified as i hadnt backed up my pc so i cant fix the problem incidently my main pc isnt on the net and never goes on it so it only has the main xp install and service pack 2 installed , apparently there is a bug in xp known by microsoft but what fix do i need is slysoft the culprit or clonedvd2 , or neither? , I have recently fixed the aspi layer in my system ok but this problem is foxing me , as i said until i installed the updates my pc worked fine no problems , i dont have zonealarm or anti virus and the pc does connect to the net HELP PLEASE BEFORE I FORMAT THANKS