Cannot open CloneDVD, can't reinstall.

Discussion in 'CloneDVD' started by squelchout420, Feb 5, 2008.

  1. squelchout420

    squelchout420 New Member

    I can no longer launch CloneDVD, it's saying that it's missing dll files. I tried uninstalling it, and then reinstalling it, but the install program (SetupCloneDVD2915Slysoft) is reporting errors as well, saying that its having an error opening file for writing c:\program files\elaborate bytes\cloneDVD2\helplauncher.exe. I have tried everything the website has suggested, but it still is not working. I've never had any problems with this before. I am running Windows 2000. Can anyone help me?
     
  2. squelchout420

    squelchout420 New Member

    cannot open CloneDVD, can't reinstall

    I can no longer launch CloneDVD, it's saying that it's missing dll files. I tried uninstalling it, and then reinstalling it, but the install program (SetupCloneDVD2915Slysoft) is reporting errors as well, saying that its having an error opening file for writing c:\program files\elaborate bytes\cloneDVD2\helplauncher.exe. I have tried everything the website has suggested, but it still is not working. I've never had any problems with this before. I am running Windows 2000. Can anyone help me?
     
  3. Webslinger

    Webslinger Retired Moderator

    I don't use Windows 2000.

    But helplauncher.exe just gives me the Clonedvd manual in my webbrowser, so I'm not sure why anything would be trying to modify that .exe
    while simply running Clonedvd.

    Please do not post in nor create multiple threads about the exact same thing: click http://forum.slysoft.com/showpost.php?p=87585&postcount=4

    Does Clonedvd have full access rights/permissions in your security software?
     
    Last edited: Feb 5, 2008
  4. James

    James Redfox Development Team Staff Member

    Try to locate the file with explorer and delete it. Now try to install CloneDVD2915 again.
     
  5. squelchout420

    squelchout420 New Member

    Can't get rid of files

    I did like you said and tried to manually remove the files in question, but my computer won't let me delete them. It says "error performing inpage operation".
    So I can't delete these files that Clone DVD 2.9.1.5 says is missing, to try and reload the program. I'm stuck - if u could help me out I'd appreciate it.
     
  6. Webslinger

    Webslinger Retired Moderator

    Try booting into Windows safe mode--and then delete the file.

    Do this from safe mode:

    a) Keep your license key file backed up safely
    b) Uninstall Clonedvd (start-->all programs-->Elaborate Bytes--->Clonedvd2-->Uninstall)
    c) Reboot