I had logged into my regular profile and when I tried the download it crashed. TBH I had just logged out and in again to reset the download resolution to 1920x1080. I have restarted again and now it works just fine
I normally wouldn't have posted but for the fact that it automatically created the log and I wanted to share it just in case. I figured if nothing else is wrong, it would at least contribute to the KB.
Thanks again!
Matt