AnyDVDHD / Windows 7

[drick]

just so i know, should i leave imgburn installed?

 

[Webslinger]

uninstalled all corrupted items from system, rebooted. lg now seen correctly by system

Okay, the USB error corresponded with the LG drive not being seen by Windows, which in turn would have made Anydvd not see the drive.
Your drive G appears to be an external usb drive . ..

inserted new/original commercial dvd into drive (transformers) it's now seen. new logs now able to be generated from BR, which are attached.

Log looks fine.

At this point read errors are a result of one of the following, in order of likelihood:

A. The original disc is bad even if it plays fine. Exchange it.

B. The disc is dirty. Clean it.

C. Your drive is slowly dying. Try a different drive.

D. The cable on the back of your drive is bad. Exchange it.

 

[Webslinger]

just so i know, should i leave imgburn installed?

Sure. Doesn't hurt anything. It's a very good program.

In fact if you disable Anydvd and rip with imgburn, and if the rip also fails with imgburn that strongly indicates that either the disc is bad (about 85% of the time, this is the problem) or your drive is slowly dying. Blu-ray discs, just like standard definition dvds, can be defective right out of the plastic wrap.

Commercial dvds differ from Blu-rays in that commercial dvds can contain structural protection. That structural protection on commercial (SD) dvds can produce read errors if Anydvd doesn't handle the disc properly. And with an SD dvd that contains structural protection, you can't exit Anydvd and rip with Imgburn. That won't work at all. Currently, no Blu-ray contains structural protection. Consequently, all commercial Blu-ray movies (at this time) can be ripped regardless of whether one uses Anydvd HD. Commercial Blu-ray movies just can't be decrypted without Anydvd HD.

 

[drick]

here we go again

just re-imaged machine from rc2 of vista 7 x64 to released version. i've
re-installed everything again, same error popped up. answers to standard questions below

1) a)If you have HDCP compliance, does the original disc exhibit playback issues with Anydvd disabled? If the original disc doesn't play fine with Anydvd disabled, then your problem has nothing to do with Anydvd.

N/A playing on PS3, plays fine on PS3

b) Does the original disc play fine with Anydvd enabled?

N/A playing on PS3, plays fine on PS3

2) Update your drive's firmware if available: http://forum.slysoft.com/showthread.php?t=18731

current @ ye05

3) Ensure you're using the lastest version of Anydvd HD (beta or otherwise). Check the sticky at the top of this forum.

current @ 6.5.8.2

4) Remove packet writing software from your system, including Roxio's Directcd, Nero's Incd, Roxio/Sonic's DragtoDisc, Drive Letter Access, CyberLink InstantBurn, NTI's Filecd, etc. Click http://forum.slysoft.com/showthread.php?t=15535

none found, output from imgburn here:

===============================================
Filter Driver Load Order - ImgBurn v2.5.0.0
===============================================

Upper Device Filter: [None Found]
Upper Class Filter: [None Found]
Device: CD/DVD-ROM Device
Lower Class Filter: AnyDVD
Lower Device Filter: [None Found]

Filter Name: AnyDVD
File Name: C:\Windows\System32\Drivers\AnyDVD.sys
File Version: 6.5.8.2
File Description: AnyDVD Filter Driver
Product Name: AnyDVD
Product Version: 6.5.8.2
Company Name: SlySoft, Inc.
Copyright: Copyright 2002 - 2009 SlySoft, Inc.


5) Specify the a)full title, b)region code, c) country, and d) release date of the disc that you're experiencing issues with.

crank 2
1
usa
17 April 2009 (USA)

6) Click the red fox icon in your system tray. Select "status" on the left hand side of your screen. With the problematic disc inserted in your computer, click the appropriate drive tab letter (the drive containing the disc) in Anydvd HD. In the window below the drive letter (just right click in the window and choose "select all" and then "copy"), copy and paste (right click, select "paste") the information into your next reply on these forums.

Summary for drive G: (AnyDVD 6.5.8.2)
HL-DT-ST BD-REBE06LU10 YE05 00100308268ADG1846
Drive (Hardware) Region: 1

Media is a Blu-Ray disc.

Total size: 22990016 sectors (44902 MBytes)
Video Blu-ray label: CRANK_2_HIGH_VOLTAGE
Media is AACS protected!
AACS MKB version 14
Removed AACS copy protection!
Can't determine region code!
Blu-ray disc Region set to A!
Possible Blu-ray Java region lock removed!
Blu-ray Java signatures fixed!
BD-Live deactivated!
Removed UOPs!


7) State the full a)error message(s) you encountered, b)tell us what program(s) you were using when you received the error message(s), c) provide version numbers of those programs and d) describe in detail what you were doing when you received the error message(s).

unable to read drive g (same as before) @ 90%

8 ) Post the Anydvd zip log file to the forums:

attached

9 ) a) Is your software HD player up to date? What version are you using?
b) What graphic driver version are you using? Is it up to date as well?

N/A playing on PS3

10 ) What graphics card brand and model are you using?

N/A playing on PS3

11) Do you have Data Execution Prevention enabled in XP or Vista and are experiencing playback issues? Try disabling DEP.

N/A playing on PS3

12) Before posting, please use the "search" function on these boards. Many answers are available already.

checked, and saw similiar issues but no one has actually posted the required details yet to troubleshoot.

 

[Webslinger]

re-installed everything again, same error popped up.
unable to read drive g (same as before) @ 90%

Well, unfortunately, this still applies: http://forum.slysoft.com/showthread.php?t=30640

That is, there's nothing on Blu-ray discs that prevents them from being ripped.

So the conclusion at the end of the post that I linked to applies, provided that you can't even rip the disc at all even using imgburn.

That is, typically, these are your options in order of likelihood:

A. The original disc is bad even if it plays fine. Exchange it.

B. The disc is dirty. Clean it.

C. Your drive is slowly dying. Try a different drive.

D. The cable on the back of your drive is bad. Exchange it.

 

[drick]

Well, unfortunately, this still applies: http://forum.slysoft.com/showthread.php?t=30640

That is, there's nothing on Blu-ray discs that prevents them from being ripped.

So the conclusion at the end of the post that I linked to applies, provided that you can't even rip the disc at all even using imgburn.

That is, typically, these are your options in order of likelihood:

A. The original disc is bad even if it plays fine. Exchange it.

B. The disc is dirty. Clean it.

C. Your drive is slowly dying. Try a different drive.

D. The cable on the back of your drive is bad. Exchange it.

actually, that is a good point, that is the one thing i didn't test. trying to copy with imgburn now..

just when i think i have the troubleshooting process down..

 

[drick]

well, i'm assuming this either means that the media is bad or windows 7 is causing something to happen (i.e. power management) when the screen saver comes on.

imgburn log:

I 15:06:53 ImgBurn Version 2.5.0.0 started!
I 15:06:53 Microsoft Windows 7 Ultimate x64 Edition (6.1, Build 7600)
I 15:06:53 Total Physical Memory: 4,126,644 KB - Available: 2,389,756 KB
W 15:06:53 AnyDVD can interfere with ImgBurn's ability to verify accurately, please ensure it's disabled!
I 15:06:53 Initialising SPTI...
I 15:06:53 Searching for SCSI / ATAPI devices...
I 15:06:53 Found 1 DVD-ROM, 1 DVD±RW and 1 HD DVD-ROM/BD-RE!
I 15:08:30 Operation Started!
I 15:08:30 Source Device: [0:0:0] HL-DT-ST BD-RE BE06LU10 YE05 (G (USB)
I 15:08:30 Source Media Type: BD-R (Speeds: 0.2x, 0.3x, 0.6x, 1x, 1.3x, 1.6x)
I 15:08:30 Source Media Sectors: 22,990,016
I 15:08:30 Source Media Size: 47,083,552,768 bytes
I 15:08:30 Source Media Volume Identifier: CRANK_2_HIGH_VOLTAGE
I 15:08:30 Source Media Volume Set Identifier: 8CBE03B87890D504_VOLUME_SET_ID
I 15:08:30 Source Media Application Identifier: APPLICATION_ID
I 15:08:30 Source Media Implementation Identifier: IMPLEMENTATION_ID
I 15:08:30 Source Media File System(s): UDF (2.50)
I 15:08:30 Read Speed (Data/Audio): MAX / 8x
I 15:08:30 Destination File: \\xxx\CRANK_2_HIGH_VOLTAGE.ISO
I 15:08:30 Destination Free Space: 421,461,512,192 Bytes (411,583,508 KB) (401,937 MB) (392 GB)
I 15:08:30 Destination File System: NTFS
I 15:08:30 File Splitting: Auto
I 15:08:35 Reading Session 1 of 1... (1 Track, LBA: 0 - 22990015)
I 15:08:35 Reading Track 1 of 1... (MODE1/2048, LBA: 0 - 22990015)
W 15:54:50 Failed to Read Sector 11622112 - Reason: Medium Not Present
W 15:54:50 Sector 11622112 maps to File: \BDMV\STREAM\00317.m2ts
W 15:54:51 Retrying (1 of 20)...
W 15:55:00 Retry Failed - Reason: Medium Not Present
W 15:55:02 Retrying (2 of 20)...
W 15:55:11 Retry Failed - Reason: Medium Not Present
W 15:55:14 Retrying (3 of 20)...
W 15:55:23 Retry Failed - Reason: Medium Not Present
W 15:55:25 Retrying (4 of 20)...
W 15:55:34 Retry Failed - Reason: Medium Not Present
W 15:55:36 Retrying (5 of 20)...
W 15:55:45 Retry Failed - Reason: Medium Not Present
W 15:55:47 Retrying (6 of 20)...
W 15:55:56 Retry Failed - Reason: Medium Not Present
W 15:55:59 Retrying (7 of 20)...
W 15:56:07 Retry Failed - Reason: Medium Not Present
W 15:56:10 Retrying (8 of 20)...
W 15:56:19 Retry Failed - Reason: Medium Not Present
W 15:56:21 Retrying (9 of 20)...
W 15:56:30 Retry Failed - Reason: Medium Not Present
W 15:56:33 Retrying (10 of 20)...
W 15:56:42 Retry Failed - Reason: Medium Not Present
W 15:56:44 Retrying (11 of 20)...
W 15:56:53 Retry Failed - Reason: Medium Not Present
W 15:56:55 Retrying (12 of 20)...
W 15:57:04 Retry Failed - Reason: Medium Not Present
W 15:57:06 Retrying (13 of 20)...
W 15:57:15 Retry Failed - Reason: Medium Not Present
W 15:57:17 Retrying (14 of 20)...
W 15:57:26 Retry Failed - Reason: Medium Not Present
W 15:57:29 Retrying (15 of 20)...
W 15:57:38 Retry Failed - Reason: Medium Not Present
W 15:57:40 Retrying (16 of 20)...
W 15:57:49 Retry Failed - Reason: Medium Not Present
W 15:57:51 Retrying (17 of 20)...
W 15:58:00 Retry Failed - Reason: Medium Not Present
W 15:58:03 Retrying (18 of 20)...
W 15:58:12 Retry Failed - Reason: Medium Not Present
W 15:58:14 Retrying (19 of 20)...
W 15:58:23 Retry Failed - Reason: Medium Not Present
W 15:58:25 Retrying (20 of 20)...
W 15:58:34 Retry Failed - Reason: Medium Not Present
W 18:37:20 Failed to Read Sector 11622112 - Reason: Medium Not Present
W 18:37:20 Sector 11622112 maps to File: \BDMV\STREAM\00317.m2ts
I 18:37:29 Abort Request Acknowledged
E 18:37:33 Failed to Read Sector 11622113 - Reason: Medium Not Present
E 18:37:33 Sector 11622113 maps to File: \BDMV\STREAM\00317.m2ts
E 18:37:33 Failed to Read Sectors!
I 18:37:34 Exporting Graph Data...
I 18:37:34 Graph Data File: C:\Users\xxxx\AppData\Roaming\ImgBurn\Graph Data Files\HL-DT-ST_BD-RE_BE06LU10_YE05_SATURDAY-SEPTEMBER-12-2009_3-08_PM_N-A.ibg
I 18:37:34 Export Successfully Completed!
E 18:37:34 Operation Aborted! - Duration: 03:29:03
E 18:37:34 Average Read Rate: 1,853 KB/s (0.4x) - Maximum Read Rate: 14,394 KB/s (3.2x)

 

[SamuriHL]

It's bad media. It's why I wrote the bad disc guide in the first place. To make people understand that it happens FAR too often.

 

[drick]

It's bad media. It's why I wrote the bad disc guide in the first place. To make people understand that it happens FAR too often.

that is what i figured. it's amazing to me how often brand new discs have these issues.

it's almost as if the studios use bad media on purpose...

 

[SamuriHL]

that is what i figured. it's amazing to me how often brand new discs have these issues.

it's almost as if the studios use bad media on purpose...

It's more a matter of farming out the disc mfg'ing to the lowest bidder. Quality suffers as a result.

 

[drick]

It's more a matter of farming out the disc mfg'ing to the lowest bidder. Quality suffers as a result.

agreed!

thanks for all of the help.

 

[Webslinger]

that is what i figured. it's amazing to me how often brand new discs have these issues.

it's almost as if the studios use bad media on purpose...

If this is happening to you a lot, it's possible your drive is slowly dying. You may want to try another.

 

[drick]

If this is happening to you a lot, it's possible your drive is slowly dying. You may want to try another.

i'm waffling on that part still. my success rate is still over 90%, so hoping that these are isolated instances.

since the LG has been a bit buggy, any suggestions on what others are using that is working well for them? the only other one i've found are made by buffalo tech, and the reviews are mixed at best.

 

[Webslinger]

i'm waffling on that part still. my success rate is still over 90%

Then it's the disc. You can try cleaning it or exchanging it. A new drive won't fix a defective disc.

 

[SamuriHL]

The LG is not buggy. Three of us are using the LG drives in our machines and they ROCK. I have zero problems with both my writer and reader in two separate machines. Make sure you have the latest firmware for your drive.

 

[drick]

The LG is not buggy. Three of us are using the LG drives in our machines and they ROCK. I have zero problems with both my writer and reader in two separate machines. Make sure you have the latest firmware for your drive.

must just be the discs then.

i'm using ye05, per their site (today) that is the latest, right?

 

[SamuriHL]

must just be the discs then.

i'm using ye05, per their site (today) that is the latest, right?

I believe so. I have older versions of the drives myself so the firmware is a bit different but 05 is the latest for my burner. So I think you're good there.

 

[Adbear]

The LG is not buggy. Three of us are using the LG drives in our machines and they ROCK. I have zero problems with both my writer and reader in two separate machines. Make sure you have the latest firmware for your drive.

I agree, I've fitted literally hundreds of LG Blu-ray drives over the past year or so and as of yet have had not a single one come back in for warranty issues