AnyDVD is disabled for Drive??

Discussion in 'AnyDVD HD (Blu-ray issues)' started by low_fat_al, Oct 21, 2019.

  1. low_fat_al

    low_fat_al Member

    I have read plenty on this issue and did all the basic troubleshooting. Not working.
    I uninstalled, reinstalled, restarted, etc.

    The external BD drive works perfectly fine playing BluRay discs, it also works fine with MakeMKV all by itself.

    For whatever reason, AnyDVD is showing it as disabled.
    I have checked to see if AnyDVD is enabled on the settings
    It does show the drive in the list of drives

    I had the latest version installed and even tried the beta.

    On the status section is says the following:

    AnyDVD is disabled for Drive F:!
    HL-DT-ST BD-RE BP50NB40 1.02


    Nothing is working.

    Please Advise.
     
  2. mbarnstijn

    mbarnstijn Well-Known Member

    Please try generating a log file for the drive, with a blu-ray disc inserted, and post it here. That will make it much easier for someone to help you. Instructions on generating a log file are listed in the please-read-this locked post at the top of this forum section. (right click on redfox tray icon...)

    Cheers,

    --michael
     
  3. low_fat_al

    low_fat_al Member

    Here you go!
     

    Attached Files:

  4. James

    James Redfox Development Team Staff Member

    Are you sure, you haven't disabled the drive in AnyDVD settings?
     
  5. low_fat_al

    low_fat_al Member

    I am very positive.


    anydvd1.PNG anydvd2.PNG anydvd3.PNG
     
  6. low_fat_al

    low_fat_al Member

    This is so weird... now it's all working. I don't get it. If I have any more issues I will repost.
     
  7. James

    James Redfox Development Team Staff Member

    What did you do... reboot your computer?
     
  8. low_fat_al

    low_fat_al Member

    yeah... but I restarted it many times before.. not sure why this time was different.
     
  9. Warwick Dundas

    Warwick Dundas New Member

    I have experienced the same problem ever since installing the latest AnyDVD HD version (8.4.0.0). My disc drive is disabled with the following message appearing in device manager:

    A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)

    I have tried uninstalling AnyDVD HD and re-installing after a system restart several times, and even tried installing the previous version, all without success.

    In my case AnyDVD HD does not even show the drive as available.

    I have tried to update the driver for the drive, but it fails because I already have the latest drive installed. What could be blocking the driver for this disc drive?
     
  10. James

    James Redfox Development Team Staff Member

    This is a different problem. Please post an AnyDVD logfile.
     
  11. FrostByteX

    FrostByteX New Member

    I've been experiencing the same thing on *some* of my drives, and some discs work in those drives without issue, but certain discs(which play fine) persistently indicate "AnyDVD disabled for drive D: / E:" when I put them in my computer. I've tried the disable antivirus, firewall, etc... to no avail, so I have attached a log file. I even purchased a second, different brand external drive suspecting the dirve may be finally going bad, but both drives exhibit the same behavior with the same discs, which has led me here. Please help.
     

    Attached Files:

  12. Warwick Dundas

    Warwick Dundas New Member

    I googled the error message "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)". I tried all the suggested fixes but none worked for me. It looked like something thAt would have arisen in an upgrade of ANYDVD HD. Due to this error I could not generate a log file as requested by REDFOX. However, when I installed ANYDVD HD 8.4.4.0 yesterday the problem resolved itself.

    Weird!!!
     
  13. andrewz

    andrewz Member

    I use trial of the latest version of AnyDVD HD on Windows 10 with ASUS SBW-06D2X Blu-ray drive and similar problem ocurred. The drive stopped working entirely (not only AnyDVD could not find it, but File Explorer did not show it) and I found an exclamation mark in Device Manager with following explanation:

    Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
    I tried to restart my computer and re-connect my drive, but it did not work. I had to reinstall AnyDVD to fix the issue. It makes my decision whether to buy a license or not even more difficult. Is it a known issue and will it be fixed?

    I know the code number is different from that in original post, but I haven't found any recent post on Code 19, only from like 2013.
     
    Last edited: Dec 18, 2019
  14. Warwick Dundas

    Warwick Dundas New Member

    I am still not certain what caused my problem or what solved it. It could be either a ANYDVD HD or Windows 10 problem.

    Don't give up on REDFOX. I have far more weird problems with Windows 10 than REDFOX products.
     
  15. mmdavis

    mmdavis Well-Known Member

    There are thousands of AnyDVD licenses out there and only 3-4 with this issue, that could be an OS or hardware issue. If it really was an AnyDVD bug, there would be hundreds or thousands of people with the same issue.
     
  16. Warwick Dundas

    Warwick Dundas New Member

    You may have blind faith 9n REDFOX but the problem atose as spo0n as I installed an ANTDVD HD upgrade ans was only solvced when I intstalled 2 dot releases later. I hope you experience a problem like that and find out how frustrating that is.
     
  17. mmdavis

    mmdavis Well-Known Member

    Blind faith? No. I have had AnyDVD and/or AnyDVDHD running for 14-15 years and have never had a problem, other than needing an update on a new title. As you said, it might have been an OS update, might have been a corrupted install, might have been a lot of things, or combination of things. I do know that there have been a few Windows 10 updates that have caused drive issues. Did you roll back any OS updates to see if it made a difference?
     
    Last edited: Dec 19, 2019
  18. andrewz

    andrewz Member

    I understand it is a minor issue, but I need AnyDVD working on my configuration. The fact it works on thousands of other configurations does not solve my problem.
     
  19. James

    James Redfox Development Team Staff Member

    This is usually caused by some anti virus, anti malware, anti-something, snakeoil program, which prevents the AnyDVD.sys driver to install / uninstall properly.
     
  20. andrewz

    andrewz Member

    I don't use any of it. All protection is provided by Windows 10 on my machine. After installing AnyDVD, everything worked fine. When I turned my computer on the next day, this issue appeared without me installing anything from the categories you named. All software I used (or [re]installed) at the time were Subtitle Workshop, eac3to, tsMuxeR, Avidemux, SubRip, Audacity, Media Player Classic and PowerDVD, lots of them in portable version.