AnyDVD HD 8.3.3.0 Boot error

Discussion in 'General Chat' started by Dave Y, Jan 5, 2019.

  1. Dave Y

    Dave Y Member

    Sorry,
    I'm not sure where to post this. I received a boot error this AM when AnyDVD loaded. The message asked me to post the error log dump (attached). AnyDVD was in my tray when I looked but then closed. I restarted it and all looks okay now.
    I hope this helps for your troubleshooting.
    Regards.
     
  2. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    No dump file attached, so no at the moment it doesn't help :)

    Verstuurd vanaf mijn Nexus 6P met Tapatalk
     
  3. Dave Y

    Dave Y Member

    Let's try this again.
     

    Attached Files:

  4. James

    James Redfox Development Team Staff Member

    What is this file and where does it come from?
     
  5. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    You probably need to remove the .txt file extension. Forum by default doesn't allow to upload dump files with .dmp. op said it was generated during boot or something

    Verstuurd vanaf mijn Nexus 6P met Tapatalk
     
  6. Dave Y

    Dave Y Member

    Yes, it was generated during the boot. it saved as a .dmp file. sorry, just trying to help with a possible software bug. Thanks anyway. Thread closed.
     
  7. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    You are, James is just asking where it Was from. Now he knows

    Sent from my Nexus 7 with Tapatalk
     
  8. James

    James Redfox Development Team Staff Member

    AnyDVD usually saves these files as a .zip file. I can't get the file you posted work with the debugger.
     
  9. Terramex

    Terramex Well-Known Member

    It doesn't seem to be a valid Windows dmp file.
    Couldn't get it to be analyzed by any debugger.
     
  10. Dave Y

    Dave Y Member

    For some reason, yesterday, the error file that saved as a .RAR, wouldn't upload. Today it did. I use this program to zip files. Hopefully you can use this.
     

    Attached Files:

  11. James

    James Redfox Development Team Staff Member

    AnyDVD saved it as a zip file, why don't you just upload the zip file? I hope @Pete can unpack this.
     
  12. Dave Y

    Dave Y Member

    Sorry, but my default (only) compression (zip) program is WinRAR. That is how the .dmp file saved. I wish I could be of more help.
     
  13. ErichV

    ErichV Well-Known Member

    WinRAR can create excellent zip files, too.
     
  14. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Yeah but that's not what james said. James wondered why it was in .rar because AnyDVD itself creates its dump files in .zip natively.
     
  15. ErichV

    ErichV Well-Known Member

    That‘s right, there is no need for further compression.
     
  16. Dave Y

    Dave Y Member

    Maybe i'm not being clear. When the AnyDVD error window opened, it said I could open the location where the file was saved and upload it to RedFox. I opened the location and it was not in .zip form, it had saved as AnyDVD.RAR . The .RAR is all I have.
     
  17. mmdavis

    mmdavis Well-Known Member

    We understand, but it is odd. The only zip program I have is Winrar. When I save an AnyDVD log, it is saved as a .ziplog, not a .rar. Fortunately, I haven't needed to do a dump file. Just out of curiosity, can you do an AnyDVD log and see if it is saved as a .ziplog or .rar.
     
  18. James

    James Redfox Development Team Staff Member

    Don't bother. AnyDVD doesn't contain code to create a .rar file.
     
  19. Dave Y

    Dave Y Member

    Just last month I uploaded a logfile and it saved as .ziplog . I also uploaded a ".ziplog" logfile back in April, 2018. I have performed a search on my computer for ".zip" and ".ziplog" and could only find these 2 instances. Does anyone know exactly where (what default folder/directory) this error report I received would have originally been saved?
     
  20. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Standard logfiles are created in My Documents\AnyDVD_logs, dump files aren't standard logfiles and location depends on system configuration. I believe however anydvd falls under the category "User-Mode application" and as such should create dump files (NOT standard logfiles) in "%LOCALAPPDATA%\CrashDumps" (if you don't know where the %LOCALAPPDATA% is, simply hit start > run and enter that command without brackets), unless @James hardcoded it otherwise or anydvd doesn't fall under "user-mode application".

    Code:
    https://docs.microsoft.com/en-us/windows/desktop/wer/collecting-user-mode-dumps