Resolved Amazon with continuous loading

[Salotto]

@Pete
This new version is working fine.
But when I went to the search bar and typed a title, the AS kept loading in an endless cycle, as if I had been pressing F5 without stopping.

 

[RedFox 1]

I cant reproduce it, but I will let Pete know.

 

[cavefish]

Hey guys, this is also happening to me. I dont know if this would help to repro, but in my case I'm using spanish as language for my account.

 

[RedFox 1]

I will let the developers know. Please leave logfiles.

 

[RedFox 1]

This is being worked on. Should be ready relatively soon.

 

[florian78]

This is being worked on. Should be ready relatively soon.

hopefully soon
I still have 27 hours to see the film...what a stress ;-)

 

[RedFox 1]

hopefully soon
I still have 27 hours to see the film...what a stress ;-)

You should still be able to download it. Where is the log file I asked for?

 

[florian78]

You should still be able to download it. Where is the log file I asked for?

here it is...

and no...there is no download possible.

 

[cartman0208]

You tried pressing F5, right?
Maybe also logout/login helps...

 

[florian78]

You tried pressing F5, right?
Maybe also logout/login helps...

that's it... logout and login was the solution... thx!

 

[CBrigger]

Prime mostly works for me. When I go the AMC channel, it loops. It appears to keep loading the page. Log attached.

 

[RedFox 1]

Prime mostly works for me. When I go the AMC channel, it loops. It appears to keep loading the page. Log attached.

Until that is taken care of log in and out and you won't have that issue. Sorry for the inconvenience

 

[CBrigger]

Until that is taken care of log in and out and you won't have that issue. Sorry for the inconvenience

I am patient. I know the developers are working on it. I was not sure if you needed a log for my experience.

I just tried your suggestion. Logged out, logged in, went back to AMC channel and still looping.

 

[RedFox 1]

I am patient. I know the developers are working on it. I was not sure if you needed a log for my experience.

I just tried your suggestion. Logged out, logged in, went back to AMC channel and still looping.

Sorry about that, it did work for another member, I cannot reproduce any of these errors but I know they are happening. Our developers are working 24/7 thanks for your patience.

 

[Salotto]

@Pete @RedFox 1
With this new update, this continuous loading, as if pressing F5 without stopping, seems to have also been corrected.
I did several tests in the research and so far everything is correct, without errors.
Thanks again!!

 

[RedFox 1]

@Pete @RedFox 1
With this new update, this continuous loading, as if pressing F5 without stopping, seems to have also been corrected.
I did several tests in the research and so far everything is correct, without errors.
Thanks again!!

Sometimes we fix things server side and that doesn't go into the changelog.