Question Amazon Audio Issue?

[George++]

In Germany the audio was never impacted ... I could always download 5.1 the last few days...

It wouldn't surprise me this is both something tied to a country/region, and whether someone is willing to pay extra to go "ad free".

I am in the US and I refuse to pay the extra US$3 a month, I'm already paying a lot for Prime membership. I have noticed that 5.1 availability is very 'hit and miss' between items on Prime.

@cartman0208, does German Amazon have the extra fee for ad-free?

 

[psig33]

It looks like this issue may be resolved, can someone confirm, I am seeing 5.1 audio in fallout series and road house movie which were both stereo only for a few days. Im US region.

Yep, seeing 5.1 on Fallout and Roadhouse on AS again. I can also see that the manifest url format is back to what it was originally.

 

[cartman0208]

@cartman0208, does German Amazon have the extra fee for ad-free?

They do, but I didn't go that way ... No need for the ad-free plan as long as I have AnyStream

 

[George++]

They do, but I didn't go that way ... No need for the ad-free plan as long as I have AnyStream

Just like me.

 

[Nick88]

I was having this issue with some series, but that seems to have been fixed now. I am also in the US.


Sent from my iPhone using Tapatalk

 

[jsi89]

It looks like this issue may be resolved, can someone confirm, I am seeing 5.1 audio in fallout series and road house movie which were both stereo only for a few days. Im US region.

APV website ("Other") still affected. It's been more like a few weeks for our regions, rather than a few days. Half your luck.

 

[Electron003]

I never noticed any change to the main regions (US, UK, DE). 5.1 was always available there.

I am NOT seeing any change and my region is still impacted.

 

[Krawk]

Ditto on some previous files being only 2.0. I thought it was merely a glitch on Amazon because they do that all the time! Then I searched further back, had the same issue on Peacock, and now those are 5.1 as well.

 

[RedFox 1]

Ditto on some previous files being only 2.0. I thought it was merely a glitch on Amazon because they do that all the time! Then I searched further back, had the same issue on Peacock, and now those are 5.1 as well.

There is no Peacock issue, it was always 196kbp/s DD 6 channel

 

[Krawk]

There is no Peacock issue, it was always 196kbp/s DD 6 channel

But yet I have 14 files that I replaced from a specific show. Didn't think anything of it at the time or else I would have reported it, with logs.
Originally thought maybe the show started with 2.0 on that season and switched over.
This thread reminded me to go check it.

 

[Jackie2023]

It has been reported internally that this is a technical issue, rather than an intended permanent change. I would invite anyone affected to get in touch with APV directly and request a refund of one month's APV subscription (it's the maximum they can issue in one hit).

Guess Anystream may fix the audio track issue in the next version.
And APV has a 30-day free trial period. If you have a lot of registered email accounts and credit card bindings, you can use it for a long time at a minimum cost. Even a free trial will generate a credit card charge of a few dollars. (for the US region), and as for the refund policy, I'm not sure if you've used the prime video service you can still get a full refund.

 

[0x0x0x0x0]

it appears to be resolved on Prime side

 

[Jackie2023]

it appears to be resolved on Prime side

No, there are still issues in Australia, NZ and Japan.

 

[0x0x0x0x0]

No, there are still issues in Australia, NZ and Japan.

just give it time, chances are, amazon have a lot of servers to get back to the correct configuration

 

[Jackie2023]

just give it time, chances are, amazon have a lot of servers to get back to the correct configuration

Indeed. It's a cat-and-mouse game as always, only the runway is longer than before.

 

[RedFox 1]

it appears to be resolved on Prime side

It's all back to normal in my region also.

 

[DrXenos]

Anyone able to download "From" season 2 with 5.1 English? The German is 5.1, but the English is not. Season 1 has English in 5.1. I can't tell if 5.1 is just not available in English or I just need to keep trying.

 

[Lone Raven]

I can get it in 5.1 English in Canada.

 

[Electron003]

I guess first off...last to come back.

Still a no-go in NZ

 

[Krawk]

Unsure if it is only a specific episode... but I just came across an episode that is 2.0, when the entire series is 5.1. The same exact episode on P+ is 5.1 audio. Again, is it a provider issue or not?
Naturally I prefer the Prime version, typically h265 and 640 audio.