Also having issues with Kick-Ass

[doubledelta]

I am a 65 year old guy and have had like ZERO problems with AnyDVD to date (about 2 years as a registered user).

It sounds like my experiences are pretty similar. AnyDVD HD has worked pretty well for the few years I have been a registered user.

I tried Kick-Ass and the computer won't even read the disc. It only sucks it in, grinds on it for about a 60 seconds and then ejects the disc. The computer will not even recognize it as a disc. I tried everything I could think of but still have this eject problem.

0.00s: AnyDVD HD 6.7.0.0

0.11s: Drive: E:, disabled: 0, don't touch: 0, capture: 0
0.11s: unit ready failed, sense 2:3a:0
0.11s: unit ready failed, sense 2:3a:0
0.11s: medium state: 0
0.11s: Sending Patchlevel 0
0.11s: busy
0.11s: mode 0


:bang:

Also, for what it is worth, the same disc loads and plays fine in another computer.

 

[Racem22]

Please post an AnyDVD logfile either with the disc in(if you can) or if it doesn't work, then take the disc out and create an empty drive logfile, then attach the log to your next post.

 

[mike_r]

It sounds like the disk is damaged and/or your drive is broken.

. Please don't threadjack, see the rules.
. Always read the FAQs before posting
. Always post a LOG file from AnyDVD. How? See below.

Posting a LOG file

A. Post an Anydvd .zip log file

a) Ensure Anydvd is running.
b) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your system tray.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Windows Explorer will open, and you will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
h) When replying or posting in the Slysoft forums, look for the icon that looks like

(in other words, look for the paperclip after clicking "quote" or when creating a new thread)
i) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
j) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
k) Click the "Browse" button, and locate and select the .zip file you created.
l) click "upload"
m) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at

If you cannot do this with a particular disk, please post from a disk that works. Alternatively see here.