I am a registered user of Clone DVD and I just d/l version 18.104.22.168. The install won't run. It says that the program is currently running but it really isn't. I did a reboot and got the same message. Just to be sure I checked what processes are running (via CTRL+ALT+DEL) and it is NOT running. My system is XP Media edition. Any ideas on how to do the upgrade? Thanks!