I attempted making a backup copy of the dvd The Score while AnyDVD was running in the background.
I thought you said the original disc won't play on your computer. I interpreted that to mean that your drives won't even recognize the disc. I guess I was wrong.
1. Use Anydvd 6.3.1.8 beta: click
http://sandbox.slysoft.com/beta/SetupAnyDVD6318.exe
You may need to reboot after installing if prompted to do so.
2. Click the red fox icon on your toolbar. Click "default". Click "ok".
3. If you want to rip the disc to your hard drive then right-click on the fox icon on your toolbar and select "Rip video-dvd to Hard Disk". Choose your source and destination paths. Click "Copy", and wait for Anydvd ripper to finish. You can then import that rip into whatever program you want. This is an important step if the original disc contains structural protection.
You don't need to do this if you own Clonedvd or are planning to make a backup with Clonecd.
4. If you still have problems, then . . .
A)
a) Ensure Anydvd is running.
b) Put the problematic
original movie dvd in your burner. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Go to your My Documents folder
h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
i) When replying or posting in the Slysoft forums, look for the icon that looks like
(in other words, look for the paperclip after clicking "quote" or when creating a new thread)
j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
l) Click the "Browse" button, and locate and select the .zip file you created.
m) click "upload"
n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at
B) State the full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?
C) Click
http://forum.slysoft.com/showthread.php?t=5091 to see if your question has already been answered[/b]