Please someone help me! I put in a disc, and it goes thru the first phase, then spits out the disc and asks for a blank one. When i put the blank disc in, after the computer recognizes there's a disc there, all of a sudden the computer SHUTS DOWN and restarts! It doesn't do this all the time, but quite often lately. I am no computer geek. What could possibly be wrong!??
You're using Clonedvd, I'm guessing?
1. Check for dust inside your case. Turn power off first on the power supply. Check for dust inside fans in the power supply, cpu, graphics card . . .
2. It's possible there's an issue with your computer's power supply.
3. It's possible you have something on your system that is causing conflicts with Clonedvd. Do this so that someone can check:
a) Ensure Anydvd is running.
b) Put the problematic
original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Go to your My Documents folder
h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
i) When replying or posting in the Slysoft forums, look for the icon that looks like
j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
l) Click the "Browse" button, and locate and select the .zip file you created.
m) click "upload"
