1. Update to Anydvd 6.3.0.5: click
http://forum.slysoft.com/showpost.php?p=76218&postcount=1
2. Right click on the red fox icon on your toolbar. Select "rip video dvd to harddisk". Now watch that rip.
3. a)Click the red fox icon on your toolbar.
b) Navigate to "Program Settings".
c) Click "enable logging".
d) Click "ok".
e) Put the problematic original disc in your optical drive/reader.
f) Go to your My Documents folder
g) You will see a zip file called "Anydvd_Info_titleofmydisc.zip"
h) When replying or posting in the Slysoft forums, look for the icon that looks like
i) if you don't see that icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
j) a small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
k) click the "Browse" button, and locate and select the .zip file you created.
l) click "upload"
4. What dvd software player are you using? What version number?