1. Use Anydvd 6.4.9.2: click
http://static.slysoft.com/SetupAnyDVD6492.exe
You may need to reboot after installing if prompted to do so.
2. Click the red fox icon on your toolbar. Click "default". Click "ok".
3. Use Clonedvd 2.9.2.0: click
http://static.slysoft.com/SetupCloneDVD2920.exe
4.
a) Ensure Anydvd is running.
b) Put an original
original movie dvd in your burner. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Windows Explorer will open, and you will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
h) When replying or posting in the Slysoft forums, look for the icon that looks like
(in other words, look for the paperclip after clicking "quote" or when creating a new thread)
i) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
j) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
k) Click the "Browse" button, and locate and select the .zip file you created.
l) click "upload"
m) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at
5. What blank media are you using? Specify a) brand name b)type (-R, +R, -RW, +RW, RAM, DL, etc.)
c)media code, d) capacity/size, e) batch codes/serial codes (often found printed on the inner plastic hub of the blank disc), and f)country (factory information would be great as well, if possible) where the media was made (look on the physical packaging; do not rely on programs to accurately give you this information).
If you don't know how to obtain media codes, you may find the following programs useful:
http://dvd.identifier.cdfreaks.com and
http://www.dvdinfopro.com/
6. What drive letter are you selecting on Clonedvd's output page?
7. Provide the Clonedvd log file after Clonedvd has finished--or after you receive an error message.
a)In the white area under the tab labelled "Log", right click and select "save as".
b)Select where you want to save the log, and then save it.
c) The log will be a .txt file. Zip it up using Winzip or another program. If the text file is small enough, you should be able to upload it anyway. Otherwise, use Winzip.
d) When replying or posting in the Slysoft forums, look for the icon that looks like
(in other words, look for the paperclip after clicking "quote" or when creating a new thread)
e) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
f) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
j) Click the "Browse" button, and locate and select the .zip file (or .txt file) that you created.
k) click "upload"
l) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at