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[Resolved] HBOMax issue

N

NoVaFan

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I get the following when attempting to download. Most, if not all, of the content will show the same. See logfile and screenshot.
 

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NoVaFan said:
I get the following when attempting to download. Most, if not all, of the content will show the same. See logfile and screenshot.
Click to expand...

I want to say that looks like a previous bug but you are on latest. Have you simply just tried a restart just to clear anything temporary?
 
DQ said:
I want to say that looks like a previous bug but you are on latest. Have you simply just tried a restart just to clear anything temporary?
Click to expand...
Restarted program and even a restart of the computer itself. No changes
 
NoVaFan said:
Restarted program and even a restart of the computer itself. No changes
Click to expand...

Sorry, that was about all I had on that one. Like I mentioned we had something like that a few versions back but it was fixed with an update.

Just give it a bit, a dev will answer you and get you straight.
 
NoVaFan said:
I get the following when attempting to download. Most, if not all, of the content will show the same. See logfile and screenshot.
Click to expand...

Do you have the ad-free plan? I seem to recall a previous conversation about that being an issue when using the lower priced tier with ads but maybe someone else can confirm?
 
KevinS72 said:
Do you have the ad-free plan? I seem to recall a previous conversation about that being an issue when using the lower priced tier with ads but maybe someone else can confirm?
Click to expand...
No, I have the plan with ads.
 
DQ said:
Have you tried 1.2.0.2? Does it do the same thing?
Click to expand...
Yes, same with the current version. I should have searched better before posting earlier and found the post for the same error. I had to switch to the ad free subscription, oh well...
 
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