I entered all accurate information into the order page for AnyDVD. As soon as I attempt to place an order, I receive a page that states order not processed: Reference #16613025 was rejected: -993: Refused I also receive an email claiming that my bank blocked the charge. Here's the thing though-- I call my bank and they show no trace of a purchase attempt even being submitted to them let alone blocked. I originally purchased a lifetime license for CloneBD and CloneDVD at elby.ch. This worked without issue, and I received my license keys. I next attempted to order only AnyDVD, and I run into this issue. It seems to be on your end, because my bank is never even receiving the charge request. Can someone fix?