Problems with updates AnyDVD

My english is not the best - but i´ll try anyway.
From one update to the next - i have a problem with the registration.
After the update, it looks like i dont have the licens for the program AnyDVD
I then contacted Slysoft and got me a new key.But it did not solve my problem.
Later on, i discovered,that i just have to shut down my firewall (zonealarm)
To be safe,i disconnected the internet first.
And that solve the i can update and have no problems at all.