Problem with 500 Days of summer

[Cybernut]

Hi Slysoft Team,

I have been having problem with the BD of 500 Days of Summer. Running the latest AnyDVD 6.7.7.0.

My problem - I can't seem to playback the movie with WinDVD2010 even with AnyDVD disabled nor can I use AnyDVD's option Rip to Image (which is what I really would like to do).

The disc does have a couple visible scratches but I'm not sure if that's the issue or if it's a copy protection issue - since on the disc it's printed "This disc is copy protected". Being that it's a bit dated release I thought I wouldn't have any issues with it. Attaching the logfile.

Any ideas?

Thanks,
Avik

 

[Adbear]

If you can't play it even with AnyDVD HD disabled then it's not an AnyDVD HD issue, and means you probably have a bad disc

 

[Cybernut]

Ok good - thanks for confirming my suspicion. Much appreciated.

 

[mmdavis]

Ok good - thanks for confirming my suspicion. Much appreciated.

Yep, nothing but read errors.

6.96s: read sectors failed, sense 3:16:0
6.96s: tries 9 retry 15764544 to 15764560
8.27s: read sectors failed, sense 3:16:0
8.27s: tries 8 retry 15764544 to 15764560
9.52s: read sectors failed, sense 3:16:0
9.52s: tries 7 retry 15764544 to 15764560
10.81s: read sectors failed, sense 3:16:0
10.81s: tries 6 retry 15764544 to 15764560
12.11s: read sectors failed, sense 3:16:0
12.11s: tries 5 retry 15764544 to 15764560
13.39s: read sectors failed, sense 3:16:0
13.39s: tries 4 retry 15764544 to 15764560
14.68s: read sectors failed, sense 3:16:0
14.68s: tries 3 retry 15764544 to 15764560
15.93s: read sectors failed, sense 3:16:0
15.93s: tries 2 retry 15764544 to 15764560
17.22s: read sectors failed, sense 3:16:0
17.22s: tries 1 retry 15764544 to 15764560
18.50s: read sectors failed, sense 3:16:0
18.50s: tries 0 retry 15764544 to 15764560
18.50s: read error 15764544 to 15764560, max 22264832, io->read_error 1
19.80s: read sectors failed, sense 3:16:0
19.80s: tries 9 retry 15764547 to 15764548
21.08s: read sectors failed, sense 3:16:0
21.08s: tries 8 retry 15764547 to 15764548
22.37s: read sectors failed, sense 3:16:0
22.37s: tries 7 retry 15764547 to 15764548
23.66s: read sectors failed, sense 3:16:0
23.66s: tries 6 retry 15764547 to 15764548
24.94s: read sectors failed, sense 3:16:0
24.94s: tries 5 retry 15764547 to 15764548
26.24s: read sectors failed, sense 3:16:0
26.24s: tries 4 retry 15764547 to 15764548
27.52s: read sectors failed, sense 3:16:0
27.52s: tries 3 retry 15764547 to 15764548
28.81s: read sectors failed, sense 3:16:0
28.81s: tries 2 retry 15764547 to 15764548
30.11s: read sectors failed, sense 3:16:0
30.11s: tries 1 retry 15764547 to 15764548
31.39s: read sectors failed, sense 3:16:0
31.39s: tries 0 retry 15764547 to 15764548
31.39s: read error 15764547 to 15764548, max 22264832, io->read_error 1

 

[Cybernut]

Thanks mmdavis. But what are the chances of a second disc of same movie that doesn't give drive errors fail at exactly the same percent (3%) of disc during rip to image. Attached is the log file for this new disc. This time I get the error 'Error reading from drive E:! Sectors 78336-78337' (tried 3 times and failed even after wiping the disc on retries). And most importantly, this disc plays fine under WinDvd 9 with AnyDVD enabled.

Any ideas what the problem could be? I'd hate to get a 3rd disc only to find out that perhaps it is not the disc that's the issue this time (though the 1st disc was).

 

[James]

Thanks mmdavis. But what are the chances of a second disc of same movie that doesn't give drive errors fail at exactly the same percent (3%) of disc during rip to image. Attached is the log file for this new disc. This time I get the error 'Error reading from drive E:! Sectors 78336-78337' (tried 3 times and failed even after wiping the disc on retries). And most importantly, this disc plays fine under WinDvd 9 with AnyDVD enabled.

Any ideas what the problem could be? I'd hate to get a 3rd disc only to find out that perhaps it is not the disc that's the issue this time (though the 1st disc was).

It could be a dying drive. But you could try to remove the SiRemFil.sys driver.

 

[Cybernut]

Thanks James - it could be (hope not)...but another BD movie (Gran Torino) ripped fine after my 1st 500 Days disc failed. But a newbie question - where will the SiRemFil.sys be located...currently searching through my hard drive but taking forever.

I will go ahead and get a 3rd disc...if removing this fle doesn't work. Is this a Slysoft file or a generic BD/UDF disc reading driver? Just curious.

 

[mmdavis]

Thanks James - it could be (hope not)...but another BD movie (Gran Torino) ripped fine after my 1st 500 Days disc failed. But a newbie question - where will the SiRemFil.sys be located...currently searching through my hard drive but taking forever.

I will go ahead and get a 3rd disc...if removing this fle doesn't work. Is this a Slysoft file or a generic BD/UDF disc reading driver? Just curious.

Download Imgburn if you don't already have it (it's free). From Imgburn, click on Tools - Filter Driver Load Order. A box will pop up with the filters. Click on the one you want removed and click the "Remove Selected Filter" button.

 

[Cybernut]

Ooh - I just did the ImgBurn thing you suggested but didn't remove the filter. On selecting the file I realized what it was for - it was for my eSATA expressCard I use with my laptop to connect to external eSATA hard drives. Cannot remove this - I need this driver.

I did decide to disconnect from the drive and then try to rip it to my local hard drive - no go...same issue at 3% read. Well, I'll go ahead and try a 3rd disc. Haven't had this much trouble before with a BD rip.

Thanks for your help James & mmdavis!

 

[Cybernut]

Just an FYI - this is the info from imgburn for that file (see attached file) - I immediately recognized it once I saw what this driver's for.

 

[James]

Ooh - I just did the ImgBurn thing you suggested but didn't remove the filter. On selecting the file I realized what it was for - it was for my eSATA expressCard I use with my laptop to connect to external eSATA hard drives. Cannot remove this - I need this driver.

I doubt that you'll need it. ImgBurn will remove it from the *optical disc* driver stack. A harddisk isn't an optical (CD-ROM class) drive.