Resolved Prime Video won't load

[pronounspal]

Prime Video home page won't load for me this morning tried on my linux machine and my Windows machine.

 

[DQ]

That looks like to me you have some form of DNS filtering blocking resolution of an Amazon domain.

 

[pronounspal]

That looks like to me you have some form of DNS filtering blocking resolution of an Amazon domain.

Yeah I even went in and disabled my pi-hole, which I've not changed in years (in terms of new ad lists to block) and the error doesn't appear but the Prime Video home page still doesn't load. But at least I'm still able to search for content. I'm still tinkering with it a bit to try and see if I can figure out what's up.

 

[redaws00]

I get the shopping site when it loads. It won't even navigate to the Prime Video site.

 

[pronounspal]

I get the shopping site when it loads. It won't even navigate to the Prime Video site.

That's what happens to me after I disabled my pi-hole.

 

[pronounspal]

I've reworked my pi-hole settings to allow the following domains. These were all the domains being blocked at the time of me launching AS. After allowlisting these, I don't get the error above anymore. Just weird I've never had to let these through in the past.

fls-na.amazon.com
s.amazon-adsystem.com
unagi.amazon.com
unagi-na.amazon.com

However, the issue persists where I get dropped at the shopping site. I've resorted to searching for a movie or TV show, going to that site, and then having to go to the Prime Video home from there. New log file attached for what it's worth.

 

[DQ]

I've reworked my pi-hole settings to allow the following domains. These were all the domains being blocked at the time of me launching AS. After allowlisting these, I don't get the error above anymore. Just weird I've never had to let these through in the past.

fls-na.amazon.com
s.amazon-adsystem.com
unagi.amazon.com
unagi-na.amazon.com

However, the issue persists where I get dropped at the shopping site. I've resorted to searching for a movie or TV show, going to that site, and then having to go to the Prime Video home from there. New log file attached for what it's worth.

I tinker with my pi-hole all the time and I keep it pretty tight so these are issues I have had for a long time. My point being I can attest to these not being new issues. Neither is landing on the shopping site.

The shopping site deal is not your pi-hole. This appears to be due to a redirect Amazon does periodically (but temporarily) that AS cannot handle as Amazon intends. Give it maybe an hour or so and it will clear. This happens to me off and on and it appears to be regional.

 

[Wheatley]

I get the shopping site when it loads. It won't even navigate to the Prime Video site.

I have the same problem. It is stuck on the shopping page then it freezes up. I tried uninstalling and reinstalling but it does not help fix the problem.

 

[DQ]

I have the same problem. It is stuck on the shopping page then it freezes up. I tried uninstalling and reinstalling but it does not help fix the problem.

If you read the thread you will know why.

 

[RedFox 1]

All you have to do is search for a movie you know is on Amazon, like Jack Ryan and it will bring you to the correct page.

 

[RedFox 1]

There is an issue with the page loading. I will contact the developers

 

[RedFox 1]

We know about the issue, please if you have to post a "Me too" post a log file like the OP did. Amazon definitely still works, there is just an issue navigating to the download page. Once you get there it's not an issue. As I said, I have made the developers aware of this.

 

[RedFox 1]

The workaround for Amazon is to search for a movie you know is on Amazon and you will be fine from there. We are working on a fix.

 

[Wheatley]

If you read the thread you will know why.

Yes I have read about this issue before and they said it is regional and temporary. It shifts from region to region.

 

[RedFox 1]

Yes I have read about this issue before and they said it is regional and temporary. It shifts from region to region.

We will release a new beta immediately to fix it.

 

[Wheatley]

We know about the issue, please if you have to post a "Me too" post a log file like the OP did. Amazon definitely still works, there is just an issue navigating to the download page. Once you get there it's not an issue. As I said, I have made the developers aware of this.

View attachment 73658

I navigated to the page you are on and there is a spinning circle like it is buffering or it is being redirected or something. Edit It was on Explore not Episodes that is why. AS is picking up the Extras now I noticed.

 

[RedFox 1]

I navigated to the page you are on and there is a spinning circle like it is buffering or it is being redirected or something.

I said, we will release a beta, don't you read the thread before you post?

 

[Wheatley]

I said, we will release a beta, don't you read the thread before you post?

I was already typing that before I saw it.

 

[RedFox 1]

This issue has been resolved with V1.6.1.4

AnyStream beta 1.6.1.4

Windows download 64 bit: https://download.redfox.bz/download/sandbox/SetupAnyStream_1.6.1.4_64bit.exe Windows download 32 bit: https://download.redfox.bz/download/sandbox/SetupAnyStream_1.6.1.4_32bit.exe Debian download: https://download.redfox.bz/download/sandbox/AnyStream_1.6.1.4_amd64.deb...

forum.redfox.bz

 

[DQ]

This issue has been resolved with V1.6.1.4

AnyStream beta 1.6.1.4

Windows download 64 bit: https://download.redfox.bz/download/sandbox/SetupAnyStream_1.6.1.4_64bit.exe Windows download 32 bit: https://download.redfox.bz/download/sandbox/SetupAnyStream_1.6.1.4_32bit.exe Debian download: https://download.redfox.bz/download/sandbox/AnyStream_1.6.1.4_amd64.deb...

forum.redfox.bz

/clap ! Thank you!