I am also having problems backing up the dvd titled mr.woodcock. i have attatched zip log for troubleshooting. please help. have not run into any problems with product until now.
Welcome to the forums!
Please do not post in other's troubleshooting threads unless you want to help them click
http://forum.slysoft.com/announcement.php?f=18 and read fully
1. You're using an old version of Anydvd. Use Anydvd 6.3.0.9 beta: click
http://sandbox.slysoft.com/beta/SetupAnyDVD6309.exe
You may need to reboot after installing if prompted to do so.
2. Click the red fox icon on your toolbar. Click "default". Click "ok".
3.
Drive (Hardware) Region: 0 (not set!)
i. Right click the fox on your toolbar. Exit Anydvd
ii. Click start. Right click on "My computer"--->select "properties".
iii.Click on the 'Hardware' tab--->click the 'device manager' button.
iv. Open the dvd/cdrom branch---> right click on your optical drive
v. Click "properties".
vi. You should have a region tab. From there you can select a region.
vii. Select the region that matches the region on the disc
viii. Start Anydvd
4. Use the latest Clonedvd beta: click
http://forum.slysoft.com/showpost.php?p=81170&postcount=1
5. Follow the steps from this link in order: click
http://forum.slysoft.com/showthread.php?t=476 (follow them step by step)
6. If you still have problems, then . . .
A) a) Ensure Anydvd is running.
b) Put the problematic
original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
c) Right click the red fox icon on your toolbar.
d) Select "Create Logfile"
e) Wait for Anydvd to create a log file.
f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
g) Go to your My Documents folder
h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
i) When replying or posting in the Slysoft forums, look for the icon that looks like
j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
l) Click the "Browse" button, and locate and select the .zip file you created.
m) click "upload"
B) State the full a)error message(s) you encountered (click "details"), b)tell us what program(s) you were using when you received the error message(s), and c) describe in detail what you were doing when you received the error message(s). What problem are you having exactly?
