• AnyStream is having some DRM issues currently, Netflix is not available in HD for the time being.
    Situations like this will always happen with AnyStream: streaming providers are continuously improving their countermeasures while we try to catch up, it's an ongoing cat-and-mouse game. Please be patient and don't flood our support or forum with requests, we are working on it 24/7 to get it resolved. Thank you.

Resolved License deactivated (stolen)

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zasek

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Your licene key has been deactivated. Your license has been deactivated (stolen). If you think this is a mistake, please contact support and describe the problem.

What is going on ?
 
I sent an email to you asking for a key reset.
 
zasek said:
Your licene key has been deactivated. Your license has been deactivated (stolen). If you think this is a mistake, please contact support and describe the problem.

What is going on ?
Click to expand...

I'll reply to you support ticket. You created 3 tickets, one would have been enough 🙈
 
Your license has been used for months on multiple devices (+10), that's why your license got revoked.
I re-issued your license and you should receive the license email in a minute.

Please do NOT share your license again, we replace stolen licenses only once!
 
FWIW, I have licensed RedFox S/W (e.g., AS) installed on a number of my personal computers (but mostly only use one PC for AS). More importantly, I have two ISPs, so two dynamic IP addresses (which tend to be "functionally static" for months at a time). Others may be in the same situation.
Ivan said:
Your license has been used for months on multiple devices (+10)
Click to expand...
Just an opinion: 10+ devices does seem excessive for one IP. I suspect that's not what happened. It would be interesting to see how the uses are time-distributed over IP. I am not asking for information here. I am just pointing out it would be interesting to know how the sharing-detection algorithms work, especially with credential-sharing being such a hot topic these days (not just for AS). Everyone once in a while I, for example, prune most of my Netflix devices [a Netflix web-site function], most of which seem to be AS logins. (I haven't used AS for Netflix for quite a while due to the DRM issues.)
 
robv14001 said:
it would be interesting to know how the sharing-detection algorithms work
Click to expand...
Me too :cool:

Rest assured that a license will only be revoked if it is shared with other people over a longer period of time and at the same time. And we will replace it once. That's it.

Edit: last 12 months, only 6 licenses got revoked (and replaced). So it's not even worth to talk about...

Thread closed.
 
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