Key

Discussion in 'Purchase and License Keys' started by elvis68, Jul 12, 2019.

  1. elvis68

    elvis68 Well-Known Member

    I paid for another year and it has cleared my bank but I can't access the program. I get the choice of trial or Order. Please let me know what I need to do. I've been an active member for years.
     
    elvis68, Jul 12, 2019
    #1
  2. Ch3vr0n

    Ch3vr0n Translator NL

    Wrong section, the Blu-ray issues section is reserved for disc related issues only. Moved to license section. That's said, if payment was successful, key files are sent instantly. Have you checked your (web)mail spam folder?

    Sent from my Pixel 3 XL using Tapatalk
     
    Ch3vr0n, Jul 12, 2019
    #2
  3. elvis68

    elvis68 Well-Known Member

    Paid but no key
     
    elvis68, Jul 13, 2019
    #3
  4. Ch3vr0n

    Ch3vr0n Translator NL

    You didn't answer the question

    Sent from my Pixel 3 XL using Tapatalk
     
    Ch3vr0n, Jul 13, 2019
    #4
  5. elvis68

    elvis68 Well-Known Member

    Nothing in my junk mail either. It processed at 4:23 pm EST.
     
    elvis68, Jul 13, 2019
    #5
  6. Ch3vr0n

    Ch3vr0n Translator NL

    In that case, @Ivan your assistance is required

    Sent from my Pixel 3 XL using Tapatalk
     
    Ch3vr0n, Jul 13, 2019
    #6
  7. elvis68

    elvis68 Well-Known Member

    I want to continue with AnyDvd but need a refund if I can't.
     
    elvis68, Jul 13, 2019
    #7
  8. Ch3vr0n

    Ch3vr0n Translator NL

    patience, Ivan or @Jill will respond. It's weekend for them too. If need be, they can send the license key file via DM on the forum :)
     
    Ch3vr0n, Jul 13, 2019
    #8
  9. Jill

    Jill Support Team Staff Member

    Thanks, @Ch3vr0n , I'll DM the key to @elvis68. Seems to be his email provider.
     
    Jill, Jul 13, 2019
    #9
  10. elvis68

    elvis68 Well-Known Member

    Love you guys!
     
    elvis68, Jul 14, 2019
    #10