I paid for another year and it has cleared my bank but I can't access the program. I get the choice of trial or Order. Please let me know what I need to do. I've been an active member for years.
Wrong section, the Blu-ray issues section is reserved for disc related issues only. Moved to license section. That's said, if payment was successful, key files are sent instantly. Have you checked your (web)mail spam folder? Sent from my Pixel 3 XL using Tapatalk
patience, Ivan or @Jill will respond. It's weekend for them too. If need be, they can send the license key file via DM on the forum