Is Sharkwater one of the bad list movies?

Discussion in 'CloneDVD' started by impy28, Apr 23, 2008.

  1. impy28

    impy28 New Member

    I am trying to use the newest versions of Clone DVD and Any DVD but Sharkwater will not even get past the AnyDVD scan. What should I try?
  2. Frank

    Frank SlySoft Support Team

    Give us a look behind the curtain....


    It would be helpful for us (and you :) ) if you told us what you see when the process stops. Is there an error message? Share it, if so.

    Give us a log from AnyDVD for that DVD please and we'll go from there:

    a) Ensure Anydvd is running.
    b) Put the problematic original movie dvd in your burner. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your Task Bar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "Anydvd_Info_<DVD TITLE>.zip" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like a paperclip after clicking "quote" or when creating a new thread)
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"
    n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at

    Starting here is always helpful:

    Remember, early diagnosis with the best input ensures early cures. ;)