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Failed to send host key! ERROR processing Blu-ray disc!

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RoySlough

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Hi, Can someone help please.

I am trying to copy M2TS files from a BD disk to play on my media player.
ANYDVD says
Summary for drive H: (AnyDVD HD 7.1.3.0, BDPHash.bin 12-11-23)
TSSTCORP BDDVDW SE-506BB TS00 1113
Drive (Hardware) Region: 0 (not set!)

Current profile: BD-RE
Media is a Blu-ray disc.

Total size: 11826176 sectors (23098 MBytes)
Video Blu-ray label: DVD_VIDEO_RECORDER
Media is AACS protected!
Drive supports bus encryption!
AACS MKB version 25
Failed to send host key!
ERROR processing Blu-ray disc!


The Disk was burnt by a Pansonic Blu-Ray machine (I can find the model number if it is important.)

I have purchased a Samsung Blu-Ray USB drive to be able to read the BD Disk.
When plugged in my WIndows 7 says Installed successfully.
There are no Drivers (that I can see) on the installation disk - there are only Video editing type programs (which I do not need as I have video editing software)

I have processed M2TS files burnt from this same machine previously but with an LG blue-Ray drive that was leant to me.
I suspect that the previous files were not encrypted the same way (they were not HD and these files are HD - and I suspect it is the HD encryption which is being problematical)

Any advice on what to try next?
Thank you
 
Issues

The Cyberlink software that comes with this does not play a BD. I have having lots of BD issues with this drive. Are you able to play a BD and with what software?
 
Log filetext

0.00s: AnyDVD HD 7.1.3.0

0.08s: Drive: H:, disabled: 0, don't touch: 0, capture: 0
0.83s: medium state: 2
0.84s: ready
0.84s: busy
0.86s: Drive H: locked, result 1, took 0 seconds!
0.90s: mode 0
0.92s: has_something = 1, info->retry_count 0
0.92s: toc response count 2
0.92s: track 1 from 0 to 11826176, Control 4
0.92s: Drive 0 (not set!)
0.94s: get_capacity_disc_info 0
0.94s: get_capacity 11826176
0.94s: read physical failed, sense 5:30:2
0.94s: dvd-rom version 0 120mm 2.52mbps parallel
0.94s: Layer 0 End: 0
0.94s: extract_content data reset 0, io->stop 11826176
0.94s: layer 1 reserved free
8.53s: read sectors failed, sense 3:11:5
8.53s: tries 9 retry 11825856 to 11825872
16.24s: read sectors failed, sense 3:11:5
16.24s: tries 8 retry 11825856 to 11825872
23.79s: read sectors failed, sense 3:11:5
23.79s: tries 7 retry 11825856 to 11825872
30.82s: read sectors failed, sense 3:11:5
30.82s: tries 6 retry 11825856 to 11825872
37.94s: read sectors failed, sense 3:11:5
37.94s: tries 5 retry 11825856 to 11825872
45.19s: read sectors failed, sense 3:11:5
45.19s: tries 4 retry 11825856 to 11825872
48.72s: standard udf
48.72s: label DVD_VIDEO_RECORDER
48.73s: AACS!
48.75s: driveSupportsBusEncryption 1
48.92s: HD type: 3
49.00s: GetExHashNode checking directory /BDAV/STREAM/...
49.00s: GetExHashNode returned 00003.m2ts!
49.22s: MKB version 25
05ea71155434 49.22s:
cf1ad2e7479b 49.22s:
49.47s: HD: GetVolumeKey 0
49.48s: SendKey failed, sense 5:6f:1
49.48s: Failed to send host key
49.48s: path /VIDEO_TS/VIDEO_TS.IFO
49.50s: Sending Patchlevel 0
49.50s: mode 0 0x0


Is that all the info required? - there are many other files in the logfile folder but if they are needed how do I upload them to the forum? (or is it obvious :)
 
Forget it

The READ errors on BluRay mean = no chance for a copy. Sorry, BDs do not have sector protections so read errors mean the disc is defective even if it plays.
 
Aha - Some progress made.

I have borrowed an LG Blu-Ray drive and this reads the M2TS file and I can play it once copied.
So the "fault" must lie in the Samsung Drive but how can I solve this?
 
Either get a new disc or drive, not much else you can do. Either the disc is borderline and the drive doesn't like it or the drive is failing
 
RoySlough said:
Aha - Some progress made.

I have borrowed an LG Blu-Ray drive and this reads the M2TS file and I can play it once copied.
So the "fault" must lie in the Samsung Drive but how can I solve this?
Click to expand...
Before assuming the Samsung drive is defective try cleaning the lens even if it is new. Some have had luck with those cleaning discs, but I still think the best way is with Q-tips and Isopropyl alcohol.
 
Last edited:
Jeff R 1 said:
Before assuming the Samsung drive is defective try cleaning the lens even if it is new. Some have had luck with those cleaning discs, but I still think the best way is with Q-tips and Isopropyl alcohol.
Click to expand...

Make sure you use 100% (i.e., 99+%) Isopropyl alcohol. And a VERY light touch.
 
Jeff R 1 said:
Before assuming the Samsung drive is defective try cleaning the lens even if it is new. Some have had luck with those cleaning discs, but I still think the best way is with Q-tips and Isopropyl alcohol.
Click to expand...
Whatever you do, DO NOT use brush-type cleaner discs designed for CD and/or DVD; they will almost certainly damage your BD lens. There are some discs with brushes supposedly designed for BD, but I'm skeptical of them; I've used a brushless Maxell cleaner disc (with holes that supposedly create a vortex to clean the lens), but can't fully vouch for its efficacy. If you plan on being serious about cleaning the lens, grab the Q-tips and 99+% isopropyl alcohol.
 
RoySlough said:
Is that all the info required? - there are many other files in the logfile folder but if they are needed how do I upload them to the forum? (or is it obvious :)
Click to expand...
You were supposed to post the entire Zip file, but in your case the read errors were enough. :eek:
 
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