- Any time one uses a registry cleaner or third-party uninstaller tool there are inherent risks. There are times when either not all files/registry entries might be removed, a shared file might be removed, or a file/registry entry that should not be removed is removed, etc. I always add a disclaimer whenever I mention such tools specifically because of this. If things are not properly done then the result can be a serious headache.
- I've run into problems before with PowerDVD and Nero where a bad uninstall using the regular included uninstaller and even attempting to clean up orphaned files/registry entries did not help at all. With respect to PowerDVD I managed to fix it - don't ask me to remember how because, frankly, it was too long ago, I don't remember, and it took a lot of messing around with me not keeping track of the steps - but with Nero the problem was never resolved until I did a clean install of Windows. I was never able to reinstall without getting an error and I gave up. Once upon a time Nero had a separate uninstall tool to cleanly and completely remove all Nero products. Sadly, they stopped updating it to work with newer releases. Morons. Every software company should release such a tool, IMHO. It couldn't hurt to contact Cyberlink and ask for assistance.
- sondeterra did not recommend Revo Uninstaller simply because there have been disagreements between you and others, mcmenace. No one is trying to screw up your computer. That would be absolutely ridiculous. sondeterra was sharing some useful advice to people, in general.
OK I get it. Sondeterra's suggestion I have no problem with, it's my fault for not reading about just putting updates on top of other ones, and in many cases it's a great idea. However you did tell "everybody" to stop helping me cos I didn't follow outrageous "fixes" from another source. If a PC only crashes when a certain program is running, right after an update no less, and no other time, don''t need to be a rocket scientist to conclude it's a bug in the program.
After days of back and forth that my PC was responsible, dissertations about blue screens that I never had, I finally got fed up. and more or less said so after the bug was removed in a follow up release, days later and my PC worked again with the updated program. Even waited weeks to ensure it was indeed the program to prove I was right, no more crashes. This person wouldn't even consider the program as the problem and convinced himself it was my PC even though nothing pointed to it as the cause.
Yeah I rubbed his nose in it a bit but he had it coming. A one track mind, ignored everything I said, and verbally abused a friend of mine who also told me he was wrong. Then you attacked me. I see it's a clique around here. Same guys everyday for years, it's bound to happen. I'm a nobody. So how do I know there isn't something these "experts" can't do to screw up my PC if they feel so inclined?
Electrical engineering I know about inside out, Information technology, not so much. I do have wisdom from my 64 years and common sense. Lucky for me, I didn't need a windows re-install as you had to do, used system restore and rolled things back to a prior date before the uninstalling and everything is now hunky dory. All but 1 work again. No harm no foul
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Stuck on Amazing Spiderman 2 though. Backs up OK, appears to remove cinavia, fox turns purple, burns successfully, go to play it on BR Player, speedmenu comes up, push play, get "disc is not compatible error" but guess no help forthcoming here.....hoping another upgrade fixes it. No logs to send in as it acts like it's successful, as far as the speedmenu appearing on the TV. 25 GB or 50 GB doesn't matter. Only one that does it.