DVD just "spins"

[BigSugar66]

90% of the time I drop a DVD into the tray, close it, AnyDVD does its thing and off I go with Clone or Mobile etc. 10% of the time the green light just stays on and the DVD just never gets recognized (i'm talk 30 minutes here). Any ideas what causes this and how to remedy the situation?

 

[Webslinger]

from Frequently Asked Questions (READ BEFORE YOU POST)


5. Anydvd can't see or detect my original dvd-video movie disc (or my drives can read cds and not dvds or vice versa). What should I do?

a) Keep your license key file backed up safely
b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
c) Reboot
d) Check to see if your system ("my computer") now reports a disc in drive. Do you see a video_ts folder (if you're using a dvd)? Do you see folders or files?

If the answer is "no" to "d)", then Anydvd isn't your problem. As Anydvd is not on your system, Anydvd can't interfere or block the reading process. Possibly your reader or burner is slowing dying, the original disc is bad, or a number of other possibilities exist as well (including messed up ide/sata busdrivers, bad cable on the back of the drive, etc.)

If the answer is "yes", click http://forum.slysoft.com/showthread.php?t=1559 and follow the steps (note that step 4 requires you to post information)

 

[BigSugar66]

Understood...

Thanks Webslinger...

I am going to assume its the "bad original disc" as I can pop in another disc and it works right away. I go back to the "bad" disc and the same problem will re-occur only on that disc. And apologies on the FAQ but I swear I read them and didn't see it - sometimes its hard to see the forest for the trees.

Cheers.