DVD drives not detected after install

Discussion in 'AnyDVD HD (DVD issues)' started by typhoon19, Aug 1, 2007.

  1. typhoon19

    typhoon19 New Member

    After installing AnyDVD 6.1.6.7 into Windows XP SP2 both my DVDRom and DVD burner are not detected and AnyDVD says that there is no DVD drive installed on booting up. When installing AnyDVD the program did NOT request an immediate restart at the end of installation but just started automatically and reported the absence of any DVD drive.
     
  2. Webslinger

    Webslinger Retired Moderator

    I'd wait for the new Anydvd update that will be released soon.

    However . . .

    If you're using Vista, then click this.

    If you have Zonealarm on your system, ensure Anydvd is being given permission to access the trusted zone.
    Similarly if you have a firewall, antivirus or spyware program--ensure it's not blocking Anydvd from running.
    Provided you downloaded Anydvd from Slysoft's website, Anydvd is a safe program (you have nothing
    to be paranoid about).

    If you have System Mechanic, System Mechanic Pro, or any kind of registry monitoring program, please ensure
    these programs are allowing Anydvd's installation program to modify your registry--as those programs can block
    Anydvd from installing properly.

    If you keep getting "your trial has ended" messages, despite using your license key
    visit http://forum.slysoft.com/showthread.php?t=196

    If Anydvd says your drive is disabled, ignore the message unless you also receive it
    when you have a movie inserted in that drive.
    Some drives' firmware may report the wrong
    information to Anydvd. Often Anydvd will still function properly.
    visit http://forum.slysoft.com/showpost.php?p=2891&postcount=12 (Zebadee's Anydvd works fine)

    If Anydvd can't see your drives or they aren't listed, click the red fox icon on your toolbar. Navigate to "Drives"-->"Selection".
    Ensure your optical drives are checkmarked.

    Right click the Anydvd icon on your desktop. Click "properties". Click the "Compatibility tab". If you're using
    Windows XP, ensure the box for "compatibility mode" is not selected. -- thanks to vbro for the information

    linx05 says Teatimer enabled on Spybot can cause problems during installation: visit http://forum.slysoft.com/showpost.php?p=36804&postcount=5

    1. Exit out of all Slysoft programs and reinstall

    a) Keep your license key file backed up safely
    b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
    c) Reboot
    d) Try running a registry cleaner program at this point like CCleaner
    e) Download Anydvd http://static.slysoft.com/SetupAnyDVD.exe
    f) Exit all Slysoft programs (including Anydvd, Clonedvd2, Clonecd, Clonecdtray, Clonedvdmobile, etc.). Check Windows Task Manager if you have to.
    g) At this point disable your antivirus and firewall programs
    h) Reinstall
    i) Reboot
    j) Install your license key (if required) http://forum.slysoft.com/showthread.php?t=732
    k) At this point enable your antivirus and firewall programs


    If that doesn't work go on to step 2.

    2. Read http://forum.slysoft.com/showthread.php?t=1307 fully

    3. Click this

    Do what it says to do.


    4. visit http://forum.slysoft.com/showpost.php?p=21907&postcount=11 (thanks to Zebadee)
    Use one of the programs mentioned, and list your Lowerfilters and Upperfilters in your next post.

    Or for XP users only,
    Click Start, Run
    type regedit
    Go to
    HKEY_LOCAL_MACHINE\SYSTEM\Current Control Set\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    We want what's listed in "LowerFilters" and "UpperFilters". List your Lowerfilters and Upperfilters in your next post.

    Before you do this visit http://www.cdr-zone.com/forum/about4719.html, and read the first post please, so you can get a better understanding of what is going on.

    Do not start randomly deleting filters, please.

    5. If Anydvd/Clonedvd2 is locking up at this point, then read http://forum.slysoft.com/showpost.php?p=24297&postcount=4
     
  3. Achernar

    Achernar Well-Known Member

    FYI: This applies for Win2K users as well...