Download Issues

Discussion in 'Purchase and License Keys' started by Debra Buchheister, Oct 1, 2017.

  1. Debra Buchheister

    Debra Buchheister New Member

    Hi I just joined the forum but I have been using ANYDVD for a few years now. My computer crashed a few months ago and I finally got set up again. I downloaded the free trial as I could not find my keycode. It expired yesterday and I cannot get the website to download so I can purchase it again. Please help me .
     
  2. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Wrong section, moved to license issues. That said, first you said you downloaded the free trial, then you say you can't get the website to download? Which is it (btw the website doesn't download anything). If you mean you're getting a loading issue (website keeps loading on the 4/4 payment screen) @Ivan is aware of it and looking into things. I'd give it a couple more days or perhaps @Ivan can extend your license for a week or something until things are sorted out.

    Check your e-mail, if you still have the original mail when you purchased, the license key file is attached to it.
     
  3. Ivan

    Ivan Admin Staff Member

    Hi Debra,

    I just re-sent you the license you purchased 2016-09-12 - then I realized that it is a one year license which expired 2 weeks ago :whistle:
    I'll send you a private message with a direct link to renew your license.

    Ivan