I'm certainly not going to speak for everyone here, but in my experience, I've noticed that as televisions get more and more advanced, SD starts looking worse and worse. I personally can't stand watching DVDs anymore.
With that said, many of us (myself included) understand that DRM is an ever-changing, complicated procedure that is very difficult to circumvent. I'm loyal to this brand because they have always taken care of their users and I feel like we have a direct line to communicate with the face of the company. That speaks volumes and is worth waiting for. Sure, you're going to get the impatient users, but I don't think they're the majority.
@RedFox 1 I apologize for calling you out to be nice, but I was trying to point out that particular user said that some 720p downloads looked poor. He wasn't complaining about the length of time it's taking to get around the latest DRM issues.
On that note, I am curious if anyone has come across any videos where the 720p download option turned out to be better than the 1080p option. As I said, I've only run into this with SD videos.