How do I find the AnyDVD log
Exact steps are below, from the link that I just posted to you here and in PM.
Please Post an AnyDVD log file. Many times the answer to your question is visible to experienced users or RedFox support or a developer right away.
Ensure Anydvd is running.
1. Put the problematic original disc in your optical drive/reader. Wait for Anydvd to scan the disc.
2. Right click the red fox icon on your system tray (to the lower right).
3. Select "Create Logfile"
4. Wait for Anydvd to create a log file. In some circumstances this might take 5 minutes or longer.
5. A pop-up screen will appear. Take note of the location where Anydvd created the logfile "Anydvd_Info_<xxxxxxx>.ziplog" (or something similar)
6. Click "ok". A Windows Explorer will open. You will see a zip file called "Anydvd_Info_titleofmydisc.ziplog"
7. Click "Create new topic" on the top or bottom right of a forum section. (You can skip this part, since you've already created the topic.)
8. Describe the problem
9. Below the text box you will see 3 buttons. Click the middle one that states "Upload File".
10. A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the RedFox forums)
11. Click the "Browse" button, and locate and select the .ziplog file you created.
12. Wait for the progress indicator in the top right corner to finish. Then click "Close"
13. When you submit reply, or submit a new thread, the .ziplog file will be attached automatically for us (The moderators usually) to take a look at.
