Crash report on conversion

Discussion in 'Issues and Bugs' started by ScottKBerger, Dec 28, 2014.

  1. ScottKBerger

    ScottKBerger Member

    Movie - Alien vs Predator 2
    Tried to do a conversion to an mp4 that would play on my kindle
    Crashes fairly quickly after the conversion starts

    It does it on the ISO image directly, as well as the movie loaded into a virtual drive
    Other movies convert fine
    Let me know what else to supply


    From my event log

    Faulting application name: CloneBD.exe, version: 1.0.2.5, time stamp: 0x5499b294
    Faulting module name: ntdll.dll, version: 6.3.9600.17476, time stamp: 0x54516af9
    Exception code: 0xc0000374
    Fault offset: 0x000e5be4
    Faulting process id: 0x3dec
    Faulting application start time: 0x01d0222730101658
    Faulting application path: C:\Program Files (x86)\Elaborate Bytes\CloneBD\CloneBD.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 82f94bad-8e1a-11e4-82c3-742f68846c6b
    Faulting package full name:
    Faulting package-relative application ID:

    One log entry before this one was this one:

    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: CloneBD.exe
    P2: 1.0.2.5
    P3: 5499b294
    P4: StackHash_933e
    P5: 6.3.9600.17476
    P6: 54516af9
    P7: c0000374
    P8: PCH_7D_FROM_ntdll+0x0003CEEC
    P9:
    P10:

    Attached files:
    C:\Users\Scott K Berger\AppData\Local\Temp\WER625D.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\Users\Scott K Berger\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_CloneBD.exe_f4e129bce664763bf4cd45a25d948ad2c3d248d_f62be986_7f559004

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 51ba0326-8e1a-11e4-82c3-742f68846c6b
    Report Status: 0
    Hashed bucket: f0988a9f2f17d53f4a431a0d65e012cc
     
  2. Tom

    Tom Redfox Team Member Staff Member

    Please send this file to bugs@elby.ch and add a link to this thread in email body.

    Thanks
    Tom