CloneDVD and "Hop"

[T-F]

Hello-

I recently purchased a new DVD the movie "Hop" from someone selling through Amazon (it was not the same as purchasing directly from Amazon). The DVD plays fine on my PC & laptop + my DVD player for my TV.

Issues
- I am unable to make a copy of the DVD using the latest AnyDVD (I sent the logs over via email)

* AnyDVD's Rip Video DVD to Harddisk fails
* Copying via Windows Explorer or xcopy hangs during the copy​

- CloneDVD does not list the movie stream - just the extras. This is the same whether AnyDVD is enabled or disabled (screen shot attached)

There is a chance that this disc is actually a pirated copy (even though everything looks very professional and the DVD looks like pro-created - does not look like a DVD-R was used). The reason I say this is that AnyDVD shows structural copy protection but not even CSS - which is most definitely used on a real Hop DVD. I've seen this before on another DVD before that (again purchased from a person - not Amazon).

Understanding that AnyDVD/CloneDVD can copy the real Hop DVD, can you take a look at the CloneDVD screenshot (attached) - it is only picking up the DVD extra streams. I am asking because this plays fine on all my PCs' DVD players so it is possible that this could be used in the future as a protection method.

Thanks!

 

[Ch3vr0n]

please provide an anydvd logfile for the disc. We cannot identify the exact problem nor attempt to help you without it. The screenshot alone isn't enough

 

[Frank]

Being handled

This is now in Support via a ticket.
The "bit set" error in the rip you showed on your tickets and the region free status leads me to believe this is not a clean studio issue.
I've passed the info on to James and I suspect he'll support that assessment. One has to be careful about "freelance" sellers on Amazon. We'll get back to you on this one soon.