Cant Checkout / White Page

Discussion in 'Purchase and License Keys' started by SixKiller, Dec 21, 2017.

  1. SixKiller

    SixKiller Member

    Hi Folks,

    was getting a new license for the RedFox (old one was Slysoft) but I can't checkout.

    After i put in all my data like adress and email etc and i click to "continue" the page gets stuck or something. It doesn't load anything and just shows a white page with nothing on it.

    When I reload or try the process from the beginning it says "order not processed".

    Would be nice if you could tell me, how i can solve this issue.

    Thanks !!
     
  2. Ivan

    Ivan Admin Staff Member

    I identified your 3 order attempts - and indeed, something went wrong. I'll have a closer look and getting back asap.
     
  3. Jan Goldreich

    Jan Goldreich New Member

    Same Problem :)
     
  4. Ivan

    Ivan Admin Staff Member

    Fixed. Please try again.

    We are working on additional crypto currencies (BCH, LTC) as payment option and therefore we had to re-design the shop kernel yesterday.
    Somehow we messed it up. Sorry. :bowdown:
     
  5. SixKiller

    SixKiller Member

    Now It Worked for me. License paid and already installed.

    Thank you very much, Sir !
     
    whatever_gong82 likes this.
  6. Ivan

    Ivan Admin Staff Member

    Thank you for being patient and for supporting us!
     
    whatever_gong82 likes this.