[BUG] Crash on DL of "Funny Farm" on Amazon

[BuddyFunJet]

AS crashes when I attemt to DL "Funny Farm" from Amazon. The error message when the DL should start is Audio1 license failed. After clearing, the message is Amazon DRM license. Then it crashes.

Dump file attached

 

[mishko]

I am experiencing the same issue with another title from Amazon. The error message is "Download aborted due to audio 1 license registration failure." You click "OK" to close the message and then it says "Amazon DRM license could not be registered". You click "OK" to close the message and the AnyStream crash report window opens giving you the location of the dump file. You click "OK" to close that message and FileExplorer is opened to the location of the dump file and the AnyStream DVD application is closed.

 

[PlanetX]

Same issue here with this titles : https://www.primevideo.com/detail/0RZJ8LSS3VILS2NSUOW0JGJNFP

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The error message is "Download aborted due to audio 1 license registration failure." You click "OK" to close the message and then it says "Amazon DRM license could not be registered". You click "OK" to close the message and the AnyStream crash report window opens giving you the location of the dump file. You click "OK" to close that message and FileExplorer is opened to the location of the dump file and the AnyStream DVD application is closed.

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[justme.havingfun]

Same issue here.

 

[Crush]

same issue

 

[SBS2020]

Another log file from a new user, in case it is handy.

 

[Ch3vr0n]

Another log file from a new user, in case it is handy.

Please update to the latest beta 1111 and try again.

 

[Bryan Haddock]

Dito, Dito , Dito (logs attached)

 

[Crush]

Upgraded to 1.1.1.1 just now - exact same error

 

[Greg Alex]

I'm getting exact same message on every file I try to download, was about to create a thread and I see here it's not just a problem on my end. Literally happened 5 minutes ago, until then everything was working fine from morning.

I'm using the latest version by the way 1.1.1.1

 

[0x0x0x0x0]

It's not just Prime, D+ fails with video licence instead...

 

[GriffithStrife]

updated same error

 

[SCChi]

I think that, regardless the provider (ie Netflix or Prime), AS cannot retrieve the information (ie licence # and dowload status in terms of CAP limit) on Redfox server to do any download.

 

[SBS2020]

Updated to 1.1.1.1 32 bit beta (I think Win 7 can only do 32 bit). My dump.

 

[Bryan Haddock]

Posted earlier (Dito, Dito, Dito). Also specifying Yes to using version 1.1.1.1

 

[Prospere]

Thanks for your dump files and logs, everyone! We're on it.