AnyDVD HD 6.7.6.0, BlueScreen: memory_corruption (Windows 7 x64, 8 GB RAM, MacBook)

[stevemac]

Hi and merry XMAS!

I can't rip my Blu-ray because my Apple MacBook Pro (MID 2009) with Windows 7 Professional x64 crashed.

BlueScreen:

A problem has been detected and windows has been shut down to prevent damage to your computer.

IRQL_NOT_LESS_OR_EQUAL

...

The Minidump is attached for you: 122510-7909-01.zip

Debug:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump\122510-7909-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

WARNING: Whitespace at start of path element
WARNING: Whitespace at start of path element
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: c:\windows\System32; c:\windows\system\System32; http://www.alexander.com/SymServe
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02a5f000 PsLoadedModuleList = 0xfffff800`02c9ce50
Debug session time: Sat Dec 25 16:01:37.765 2010 (UTC + 1:00)
System Uptime: 0 days 0:18:52.700
Loading Kernel Symbols
...............................................................
................................................................
........................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {48, 2, 1, fffff80002ab82c9}

Probably caused by : memory_corruption ( nt!MiDereferenceControlAreaPfn+5d )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000048, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ab82c9, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d070e0
 0000000000000048 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!MiDereferenceControlAreaPfn+5d
fffff800`02ab82c9 f00fba69481f    lock bts dword ptr [rcx+48h],1Fh

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  AnyDVDtray.exe

TRAP_FRAME:  fffff8800718c0f0 -- (.trap 0xfffff8800718c0f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000002 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ab82c9 rsp=fffff8800718c280 rbp=0000000000000000
 r8=0000000000000001  r9=00000000066a4001 r10=0000000000000002
r11=0000000000000001 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!MiDereferenceControlAreaPfn+0x5d:
fffff800`02ab82c9 f00fba69481f    lock bts dword ptr [rcx+48h],1Fh ds:d000:00000000`00000048=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002aceca9 to fffff80002acf740

STACK_TEXT:  
fffff880`0718bfa8 fffff800`02aceca9 : 00000000`0000000a 00000000`00000048 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`0718bfb0 fffff800`02acd920 : 00000000`000007ff 00000000`00000000 fffffa80`0951cc60 fffff800`02adeb7c : nt!KiBugCheckDispatch+0x69
fffff880`0718c0f0 fffff800`02ab82c9 : fffffa80`0951cc60 fffffa80`08f455b8 00000000`00000000 fffffa80`08e68720 : nt!KiPageFault+0x260
fffff880`0718c280 fffff800`02a92cd8 : 00000000`00000002 fffff880`00000000 fffffa80`03f05220 fffff800`02c86620 : nt!MiDereferenceControlAreaPfn+0x5d
fffff880`0718c2f0 fffff800`02b9029d : fffffa80`03f05220 fffff880`0718c440 00000000`00000080 00000000`001b9c1c : nt!MiRestoreTransitionPte+0xcc
fffff880`0718c350 fffff800`02a8440e : 00000000`00000000 fffff880`0718c440 ffffffff`ffffffff 00000000`000000a0 : nt!MiRemoveLowestPriorityStandbyPage+0x2ad
fffff880`0718c3d0 fffff800`02afb6ce : fffff980`0a224000 00000000`066a4000 fffff880`00000000 00000000`00001000 : nt! ?? ::FNODOBFM::`string'+0x44ef3
fffff880`0718c5c0 fffff800`02afb434 : fffffa80`06d95e10 00000000`066a4000 fffff880`0718c700 00000000`00000000 : nt!CcMapAndCopyInToCache+0x20e
fffff880`0718c6b0 fffff880`012d9fb8 : 00000002`0afb0000 fffffa80`07b64900 fffff880`0718c7a0 fffffa80`07b64970 : nt!CcCopyWrite+0x194
fffff880`0718c740 fffff880`01050132 : fffffa80`07b64970 fffff880`01053732 00000000`00010000 00000000`00010001 : Ntfs!NtfsCopyWriteA+0x208
fffff880`0718c930 fffff880`01053c2a : fffff880`0718ca00 fffffa80`09441ef8 00000000`066a0000 00000000`00010000 : fltmgr!FltpPerformFastIoCall+0xf2
fffff880`0718c990 fffff880`010717fe : 00000000`00010000 00000000`00000000 fffffa80`07b64970 fffff880`0718cb00 : fltmgr!FltpPassThroughFastIo+0xda
fffff880`0718c9d0 fffff800`02de680e : fffffa80`07b649e4 fffffa80`07b64970 00000000`00000000 fffffa80`07b649e4 : fltmgr!FltpFastIoWrite+0x1ce
fffff880`0718ca70 fffff800`02ace993 : fffff880`0718cc01 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtWriteFile+0x5ad
fffff880`0718cb70 00000000`73a42dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`066ef0f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x73a42dd9


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiDereferenceControlAreaPfn+5d
fffff800`02ab82c9 f00fba69481f    lock bts dword ptr [rcx+48h],1Fh

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MiDereferenceControlAreaPfn+5d

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4c1c44a9

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0xA_nt!MiDereferenceControlAreaPfn+5d

BUCKET_ID:  X64_0xA_nt!MiDereferenceControlAreaPfn+5d

Followup: MachineOwner
---------

I have checked the RAM with:

• Windows Memory Diagnostics Tool (German: Windows-Arbeitsspeicherdiagnosetool)
• Memtest86+
• Apple Hardware Check

The MacBook works great, but with AnyDVD my computer crashes.

The Blu-ray drive is connected with USB and AnyDVD writes the blu-ray rip on an external USB drive.

Got AnyDVD problems with 8 GB RAM?

cya Steve


PS: The whole setup works with a Apple MacBook Pro (2010), Windows 7 Professional x64, 4 GB RAM

 

[stevemac]

I removed one memory module and now it works.

Either the MacBook has problems with 8 GB or AnyDVD does. (Everything works fine with 8 GB except AnyDVD.)

Have anybody tried AnyDVD with 8 GB RAM?

 

[Pelvis Popcan]

Try swapping the 4 GB module that works by itself with the other one. It could be bad RAM and you'll want to rule that out completely by doing this.

 

[Adbear]

That could just mean that AnyDVD is accessing parts of the RAM that your other stuff doesn't. How many time did you let memtest run through? It doesn't always pick up on errors on the first pass

 

[hrgargi]

Is it only with the latest version after you updated from 6.7.5.0 or did it happened also with other versions? If so it could be a bad RAM or also possibly a driver thing. If not it looks like a compatibility issue with the latest version.

 

[stevemac]

Hi guys!

Thank you for your replies and tipps! :agree:

Try swapping the 4 GB module that works by itself with the other one.

I tried this today and the rip with AnyDVD worked. The RAM modules seems fine.

That could just mean that AnyDVD is accessing parts of the RAM that your other stuff doesn't.

I use VirtualBox under Mac OS X and a few virtual machines. This uses a lot of RAM and there are no errors. (But maybe Mac OS X uses other parts of the memory. There are also memory parts for the nvidia graphic device.)

How many time did you let memtest run through? It doesn't always pick up on errors on the first pass

A couple of times. For example: I ran the extended memory tests of Windows for three times.

Is it only with the latest version after you updated from 6.7.5.0 or did it happened also with other versions?

I tested only this version.

If so it could be a bad RAM or also possibly a driver thing.

Is AnyDVD not a kind of a driver? I am no expert/developer but the debug says:

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.

...

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d070e0
0000000000000048

...

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

...

PROCESS_NAME: AnyDVDtray.exe

I see there two explanations:

1. AnyDVD tried to read from a defect RAM part.
2. AnyDVD tried to read from a part that doesn't exist.

My next step will be:

• I will put all RAM into my MacBook again and install Windows 7 Professional x86. I think, this must work because this Windows version can't access the whole 8 GB memory.

Once again: I am no specialist. If you need more information: Just ask me

cya

PS: My system is up to date. Every update is installed.

 

[Ch3vr0n]

Anydvd doesnt have problems with 8Gig, im using 8gig myself without an issue. So it was probably also due to the defective ram module

 

[bjjones]

Hi guys!

My next step will be:

• I will put all RAM into my MacBook again and install Windows 7 Professional x86. I think, this must work because this Windows version can't access the whole 8 GB memory.

Once again: I am no specialist. If you need more information: Just ask me

cya

PS: My system is up to date. Every update is installed.

Steve, don't know much about VM's under Mac but if you set one up with Win7x86 make sure it isn't allocated more than 4 GB, it does really weird things in the non-VM world like push drivers out into weird places. I'd set it up with a 3GB or 3.5GB machine which should be plenty

 

[stevemac]

Anydvd doesnt have problems with 8Gig, im using 8gig myself without an issue.

Ah, ok.

I will replace my memory.