My problem is a bit different from the thread,but I thought i would ask. I purchased any dvd back in 2004. I brought the bundle of slysoft products with life time up dates. Up until now,everything has been grand. My computer crashed and I purchased another. I had all my license keys for all my slysoft purchases on a USB stick. Now I can't find the USB stick. So I contacted slysoft though there lost license key link. I received all my keys . Everything is grand once again with the exception of any dvd hd. Any dvd HD is not working. And the license key for any dvd and any dvd HD should have a HD on the end of the license key. I don't have the HD on the end and when I had upgraded to Any dvd HD way back when the license key did have a HD on the end and my any dvd HD worked just fine. Now what should I do?