6.1.5.5 crashes now and then

Discussion in 'AnyDVD HD (DVD issues)' started by Goris, May 24, 2007.

  1. Goris

    Goris Active Member

    Hi,

    I had allready had 2 sudden crashes in AnyDVD, just at random times, not even using AnyDVD or DVD drive, just surfing the web and BAM! AnyDVD crashes.

    Here a simple log from the Event Viewer.

    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 24/05/2007
    Time: 22:18:56
    User: N/A
    Computer: NOE
    Description:
    Faulting application anydvd.exe, version 6.1.5.5, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 61 6e 79 ure any
    0018: 64 76 64 2e 65 78 65 20 dvd.exe
    0020: 36 2e 31 2e 35 2e 35 20 6.1.5.5
    0028: 69 6e 20 6e 74 64 6c 6c in ntdll
    0030: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
    0038: 2e 32 36 30 30 2e 32 31 .2600.21
    0040: 38 30 20 61 74 20 6f 66 80 at of
    0048: 66 73 65 74 20 30 30 30 fset 000
    0050: 31 38 66 65 61 0d 0a 18fea..
     
  2. Webslinger

    Webslinger Retired Moderator

    a) Keep your license key file backed up safely
    b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
    c) Reboot
    d) Try running a registry cleaner program at this point like CCleaner
    e) Download Anydvd
    f) Exit all Slysoft programs (including Anydvd, Clonedvd2, Clonecd, Clonecdtray, Clonedvdmobile, etc.). Check Windows Task Manager if you have to.
    g) At this point disable your antivirus and firewall programs
    h) Reinstall
    i) Reboot
    j) Install your license key (if required) http://forum.slysoft.com/showthread.php?t=732
    k) At this point enable your antivirus and firewall programs