6.1.5.5 crashes now and then

[Goris]

Hi,

I had allready had 2 sudden crashes in AnyDVD, just at random times, not even using AnyDVD or DVD drive, just surfing the web and BAM! AnyDVD crashes.

Here a simple log from the Event Viewer.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 24/05/2007
Time: 22:18:56
User: N/A
Computer: NOE
Description:
Faulting application anydvd.exe, version 6.1.5.5, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 61 6e 79 ure any
0018: 64 76 64 2e 65 78 65 20 dvd.exe
0020: 36 2e 31 2e 35 2e 35 20 6.1.5.5
0028: 69 6e 20 6e 74 64 6c 6c in ntdll
0030: 2e 64 6c 6c 20 35 2e 31 .dll 5.1
0038: 2e 32 36 30 30 2e 32 31 .2600.21
0040: 38 30 20 61 74 20 6f 66 80 at of
0048: 66 73 65 74 20 30 30 30 fset 000
0050: 31 38 66 65 61 0d 0a 18fea..

 

[Webslinger]

a) Keep your license key file backed up safely
b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall)
c) Reboot
d) Try running a registry cleaner program at this point like CCleaner
e) Download Anydvd
f) Exit all Slysoft programs (including Anydvd, Clonedvd2, Clonecd, Clonecdtray, Clonedvdmobile, etc.). Check Windows Task Manager if you have to.
g) At this point disable your antivirus and firewall programs
h) Reinstall
i) Reboot
j) Install your license key (if required) http://forum.slysoft.com/showthread.php?t=732
k) At this point enable your antivirus and firewall programs