Hi, I had allready had 2 sudden crashes in AnyDVD, just at random times, not even using AnyDVD or DVD drive, just surfing the web and BAM! AnyDVD crashes. Here a simple log from the Event Viewer. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 24/05/2007 Time: 22:18:56 User: N/A Computer: NOE Description: Faulting application anydvd.exe, version 6.1.5.5, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 61 6e 79 ure any 0018: 64 76 64 2e 65 78 65 20 dvd.exe 0020: 36 2e 31 2e 35 2e 35 20 6.1.5.5 0028: 69 6e 20 6e 74 64 6c 6c in ntdll 0030: 2e 64 6c 6c 20 35 2e 31 .dll 5.1 0038: 2e 32 36 30 30 2e 32 31 .2600.21 0040: 38 30 20 61 74 20 6f 66 80 at of 0048: 66 73 65 74 20 30 30 30 fset 000 0050: 31 38 66 65 61 0d 0a 18fea..
a) Keep your license key file backed up safely b) Uninstall Anydvd (start-->all programs-->Slysoft--->Anydvd-->Uninstall) c) Reboot d) Try running a registry cleaner program at this point like CCleaner e) Download Anydvd f) Exit all Slysoft programs (including Anydvd, Clonedvd2, Clonecd, Clonecdtray, Clonedvdmobile, etc.). Check Windows Task Manager if you have to. g) At this point disable your antivirus and firewall programs h) Reinstall i) Reboot j) Install your license key (if required) http://forum.slysoft.com/showthread.php?t=732 k) At this point enable your antivirus and firewall programs
