10.11.w2 error code

Discussion in 'CloneDVD' started by papagray, Dec 19, 2007.

  1. papagray

    papagray Member

    hi
    since having to reload my computer (my mistake) i am no longer able to write to disks.
    system is:
    medion 6486 (msi 7358 mobo) 500 sata,4gb mem, pentium e6750 hid ice q 2600xt 512mb g.c.
    2 brand new lite-on dh20a3h-06c & lh20a1h-487c drives
    running vista home premium
    having fun trying to write to disc have "anydvd" which loaded fine reg to me
    and anydvd2 reg to me last 3 dig excl 121204~~~
    have used tuffdiscs all the time no problems, till i upgraded:confused:
    have tried bulkpac dual dvd blanks changed the speeds up down
    still cannot get it to write
    tried to run to each disc as standalones no joy same message writedvd 10.11.w2
    can anyone help
    i rebought the dvd2 just recent as i lost the registration information when i wiped out the old hard drive
    ps use drive wizard to ensure all drives up to date
    any help please please...
     
  2. Webslinger

    Webslinger Retired Moderator

    from Frequently Asked Questions (READ BEFORE YOU POST)

    9. I'm getting Writedvd 10 11 W2 errors. Why?

    a) Are you using junk blank media? If you're not using Taiyo Yuden (8x) premium, Verbatim, Maxell Plus, or Maxell Broadcast Quality, then chances are the answer to this question is "yes". Stay far away from Memorex, Princo, Ritek, regular Maxell, Fuji, etc. that are not made in Japan.
    b) Click this and read FULLY (because the same advice applies)
    c) Do you have Musicmatch Jukebox on your system? If so, click this
    d) Remove packet writing software from your system (including Directcd, Incd, drag to disc, DLA, etc.)
    e) Click this and read
    f) Do steps 3 and 4 from here (note that step 4 requires you to post information, and this step could be the most helpful in getting your situation resolved)
     
  3. papagray

    papagray Member

    :)hi did all that got verbatim disc still not recognised
    worked fine in this setup till i upgraded, thought could there have been a section deleted from org program which is now missing?
    as i said worked fine till i reloaded bare program from website, i want to be able to use this as i love its simplicity but if it don't work i'll go elsewhere
     
  4. Webslinger

    Webslinger Retired Moderator

    No. You didn't.

    You need to follow the steps I listed. Click all the links, and follow the instructions please. You have not provided the requested information.
     
  5. papagray

    papagray Member

    here is the response

    SCSI Port Inquiry Dump:
    SCSI ID: 7, Manager 'ROCKET', Identifier 'Port 001'
    Residual Count Supported: Yes, Number of SCSI Target(s) Supported: 15
    Single Transfer Size: 65536 UCHARs


    CStarBurn_ScsiTransportASPI::CStarBurn_ScsiTrasportASPI(): Symbolic name is '\\.\D:'

    SCSI Device Inquiry Data Dump:
    Device Type: 0x05, Removable: Yes
    SCSI Version: 0, Soft Reset Supported: No
    Command Queue Supported: No, Linked Commands Supported: No
    Sync Transfer Supported: No, 16-bit bus: No
    32-bit bus: No, Relative Addressing Supported: No
    Vendor ID: 'LITE-ON ', Product ID: 'DVDRW LH-20A1H ', Revision Level: 'LL0C'


    CStarBurn_ScsiDeviceGeneric::CStarBurn_ScsiDeviceGeneric_SharedConstructor(): 'LITE-ON ' - 'DVDRW LH-20A1H ' - 'LL0C' sits at 1:0:5:0

    CD/DVD Capabilities Page Dump:
    Page Code: 0x2A, Reserved1: 0x00, PSBit (Page Savable): 0
    Page Size in UCHARs: 66 UCHARs, CD-R Read: Yes, CD-E Read: Yes
    DVD-ROM Read: Yes, DVD-R Read: Yes, DVD-RAM Read: Yes, Reserved2: 0x00
    CD-R Write: Yes, CD-E Write: Yes, Test Write: Yes
    Reserved3: 0x00, DVD-R Write: Yes, DVD-RAM Write: Yes
    Reserved4: 0x00, Audio Play: Yes, Composite: No
    Digital Port One: Yes, Digital Port Two: No
    MODE2 Form1: Yes, MODE2 Form2: Yes
    Is Multi Session: Yes, CDDA: Yes, CDDAAccurate: Yes
    BUP (Buffer Underrun Protection) Supported: Yes
    RW Supported: No, RW Deinterleaved: No, C2Pointers: Yes
    ISRC: Yes, UPC: Yes, Read Bar Code Capable: No
    Lock: Yes, LockState: 0, Prevent Jumper: No
    Reserved5: 0x00, Eject: Yes, Loading Mechanism Type: 0x01
    Separate Volume: Yes, Separate Channel Mute: Yes
    Supports Disc Present: No, SW Slot Selection: No
    Side Change Capable: No, RW InLeadIn Readable: Yes, Reserved6: 0x00
    Maximum Read Speed: 8467 KBps
    Number Of Volume Level(s): 256, Buffer Size in KBs: 2048
    Current Read Speed: 2822 KBps
    Reserved7: 0x00
    BCK: No, RCK: No, LSBF: No, Length: 0x01
    Reserved8: 0x00
    Maximum Write Speed: 8467 KBps
    Current Write Speed: 8467 KBps
    Reserved9: 0x0001


    CStarBurn_CdvdBurnerGrabber::GetSupportedMediaFormatsEx(): DVD+RW page size in UCHAR(s): 12

    CStarBurn_CdvdBurnerGrabber::GetSupportedMediaFormatsEx(): DVD+R page size in UCHAR(s): 12

    CStarBurn_CdvdBurnerGrabber::GetSupportedMediaFormatsEx(): DVD+R DL page size in UCHAR(s): 12

    SCSI Port Inquiry Dump:
    SCSI ID: 7, Manager 'ROCKET', Identifier 'Port 001'
    Residual Count Supported: Yes, Number of SCSI Target(s) Supported: 15
    Single Transfer Size: 65536 UCHARs


    CStarBurn_ScsiTransportASPI::CStarBurn_ScsiTrasportASPI(): Symbolic name is '\\.\E:'

    SCSI Device Inquiry Data Dump:
    Device Type: 0x05, Removable: Yes
    SCSI Version: 0, Soft Reset Supported: No
    Command Queue Supported: No, Linked Commands Supported: No
    Sync Transfer Supported: No, 16-bit bus: No
    32-bit bus: No, Relative Addressing Supported: No
    Vendor ID: 'ATAPI ', Product ID: 'DVD A DH20A3H ', Revision Level: 'YP5W'


    CStarBurn_ScsiDeviceGeneric::CStarBurn_ScsiDeviceGeneric_SharedConstructor(): 'ATAPI ' - 'DVD A DH20A3H ' - 'YP5W' sits at 1:0:6:0

    CD/DVD Capabilities Page Dump:
    Page Code: 0x2A, Reserved1: 0x00, PSBit (Page Savable): 0
    Page Size in UCHARs: 58 UCHARs, CD-R Read: Yes, CD-E Read: Yes
    DVD-ROM Read: Yes, DVD-R Read: Yes, DVD-RAM Read: Yes, Reserved2: 0x00
    CD-R Write: Yes, CD-E Write: Yes, Test Write: Yes
    Reserved3: 0x00, DVD-R Write: Yes, DVD-RAM Write: Yes
    Reserved4: 0x00, Audio Play: Yes, Composite: No
    Digital Port One: No, Digital Port Two: No
    MODE2 Form1: Yes, MODE2 Form2: Yes
    Is Multi Session: Yes, CDDA: Yes, CDDAAccurate: Yes
    BUP (Buffer Underrun Protection) Supported: Yes
    RW Supported: Yes, RW Deinterleaved: No, C2Pointers: Yes
    ISRC: Yes, UPC: Yes, Read Bar Code Capable: No
    Lock: Yes, LockState: 0, Prevent Jumper: No
    Reserved5: 0x00, Eject: Yes, Loading Mechanism Type: 0x01
    Separate Volume: Yes, Separate Channel Mute: Yes
    Supports Disc Present: No, SW Slot Selection: No
    Side Change Capable: No, RW InLeadIn Readable: Yes, Reserved6: 0x00
    Maximum Read Speed: 22160 KBps
    Number Of Volume Level(s): 256, Buffer Size in KBs: 2048
    Current Read Speed: 22160 KBps
    Reserved7: 0x00
    BCK: No, RCK: No, LSBF: No, Length: 0x01
    Reserved8: 0x00
    Maximum Write Speed: 22160 KBps
    Current Write Speed: 22160 KBps
    Reserved9: 0x0001


    CStarBurn_CdvdBurnerGrabber::GetSupportedMediaFormatsEx(): DVD+RW page size in UCHAR(s): 12

    CStarBurn_CdvdBurnerGrabber::GetSupportedMediaFormatsEx(): DVD+R page size in UCHAR(s): 12

    CStarBurn_CdvdBurnerGrabber::GetSupportedMediaFormatsEx(): DVD+R DL page size in UCHAR(s): 12

    hope you can help me on this problem
    cheers
     
  6. Webslinger

    Webslinger Retired Moderator


    I'm sorry. I can't. You haven't done anything that I've asked. And you're using "tuffdisc" and "bulkpac". You should expect problems.
     
  7. Webslinger

    Webslinger Retired Moderator

    1. Update your burner's firmware (if available)
    http://forum.slysoft.com/showpost.php?p=12794&postcount=10

    2. Use good quality media (Memorex, Ritek, Princo, Fuji, TDK from Costco, and Maxell that are not made in Japan are not good quality media). Are you using inferior blank media? If you're not using Taiyo Yuden Premium, Verbatim, Maxell Plus, or Maxell Broadcast Quality, then chances are the answer is yes.
    If you use poor quality blank media, then you should expect problems.

    visit http://www.redflagdeals.com/forums/showpost.php?p=4764653&postcount=25
    and
    http://www.redflagdeals.com/forums/showthread.php?p=3976250

    3. Try lowering your burn speed (not below 4x; if you have a 16x burner and 16x rated media try writing to it at 12x instead of 16x; an 8x burn speed on 16x rated media wouldn't be a bad idea either)

    4. If you're using +R, +RW, or +R DL media, change the booktype to "dvd-rom"
    http://forum.slysoft.com/showthread.php?t=476 (step 3)

    5. Avoid sticker labels (they tend to cause problems)

    6. Try setting a custom size of 4300 in Clonedvd (but if you're using good media, you shouldn't have to) if you're using regular single layer dvd-5 (4.7GB) discs..

    7. Update to Anydvd 6.3.0.3

    8. a)Click the red fox icon on your toolbar.
    b) Navigate to "Program Settings".
    c) Click "enable logging".
    d) Click "ok".
    e) Put the problematic original disc in your optical drive/reader.
    f) Go to your My Documents folder
    g) You will see a zip file called "Anydvd_Info_titleofmydisc.zip"
    h) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG]
    i) if you don't see that icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    j) a small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    k) click the "Browse" button, and locate and select the .zip file you created.
    l) click "upload"
     
    Last edited: Dec 21, 2007
  8. papagray

    papagray Member

    tuffdisc

    hi tuffdisc are verbatim
     
  9. Webslinger

    Webslinger Retired Moderator

    Not all tuffdisc are.

    Let's find out.

    What blank media are you using? Specify a) brand name b)type (-R, +R, -RW, +RW, RAM, DL, etc.) c)media code, d) capacity/size, e) batch codes/serial codes (often found printed on the inner plastic hub of the blank disc), and f)country (factory information would be great as well, if possible) where the media was made (look on the physical packaging; do not rely on programs to accurately give you this information).

    If you don't know how to obtain media codes, you may find the following programs useful:

    http://dvd.identifier.cdfreaks.com and http://www.dvdinfopro.com/

    Also you need to start following the steps I have outlined in my previous replies.
     
  10. papagray

    papagray Member

    ref disc id

    manufacture id MCC
    dvd+r
    media id 004
    capacity 4.70gb
    disc id (dvd+r:mc-004-000)
    have some suspictions its not clone dvd fault but with oem MOBO msi 7358
    a medion design
    will change mobo to foxconn
    thanks for your help in this matter
     
  11. Webslinger

    Webslinger Retired Moderator

    Those do appear to be Verbatim.

    Up to you. I can check for other issues if you provide the information I requested before swapping motherboards.