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Firstly, I agree, certainly Win 8 and Win 10 should never need codecs, but I am W7. But I was not sure so thought I would ask. Since Sp1 never needed codecs for anything - and after all other players work. I was just assuming - as it is a sound problem and it is both CloneBD and my system -...

Firstly, it happens with EVERY player- so even if it is an encoding problem... it is not the player itself. Thank you for an excellent idea. I have now been able to ascertain that it is a sound problem only, and fromposts in other forums a ceeertain combinations of Windows 7 and Realtek Sound...

Pete - that is a bold statement that that is the "only" reason. I have tried that. It doesn't work. This is 100% a CloneBD problem and that is provable. If happens with no other combination, and any failing disk/software/hardware configursation works with any other program. Yes, I asked to...

As the next stage in my quest o cure the sound issues I get when copying Blu Ray... Elaborate Bytes have today confimred in writing that they are unlwilling to assist and referred me to Slysoft. Slysoft have said they are just the middle man (and I believe they are). So, beware, if your sound...

This is true for this thread only.. this forum started as being about reports as to whether 1.0.7.1 had solved any issues - to which I responded. My other posts anbd numerous emails to both Slysoft, Elby support and Elby bug fix have described the issues and enclosed log files. To that end I...

I am asking for constructive suggestions and support and your company is trying everything to deflect. You keep saying it's an issue for the developers... FINE! get one to email me some suggestions. I'll do the legwork, I'll try them out and report back. Just make sure they don't say turn off...

I can't describe what is wrong beyond what I already posted several times... this is why I am asking for help. However, this forum started out as 1.0.7.1 thread and people saying whrther it worked for them....so you may not have seen those... so..... Every mp4 has muffled/distorted audio -...

I have sent numerous log files, but as the encoding completes - alebit incorrectly - they show no error reports, so Elby are saying there is no problem. I am offering to bend over backwards to help and admit it is probably something on my system - although I gather others have had similar but...

Firstly, thank you for trying to progress this, which has been lacking. In a way oyu are correct, but that software is not active and exists on other machines where CloneBD will work. I am beginning to think it is something really weird, maybe a refund would be the simplest, but Slysoft/Elby...

I did download the trial and if there had been any indication of issues I would not have bought. Even with no trial THAT DOES NOT WAIVE MY CONSUMER RIGHTS, even if there were a clause to that effcect - which there isn't- it would have no legal standing although would be a mitigating factor.

Upgrade still does no solve my problem, it will still not work on any BD at all, even though other programs such as Nero Recode and Pavtube, Xillisoft, vlc etc all do (using same hardware/software/system etc). Mind you, i don't see that changing anytime soon as Elaborarte Bytes refuse to believe...

AND JUST TO CONFIRM... I have tried the latest update out today....

of course YOU find no error converting to H264... it is not your system which is having the problem. That's a bit like you breaking your leg and me telling you your leg is fine because mine doesn't hurt

Latest... I hve sent four emails each time I have been requested and several log files. The log files look ok because it finishes transcoding.. it is just what is transcoded is not right. Slysoft have passed the buck to Elaborate Bytes (which I sort of understand technically... but not...

Firstly - I have never said I did not use the free trial- you have just assumed that Secondly - even if someone had not tried the trial, that does not obviate you from producing quality and functional program in any case- legally and ethically Thirdly - No need to be curt, I am quite...

No. I am copying/ripping a Blu Ray disc directly from the drive - into H264 ( I am aware that H265 is still not perfect). MKV or MP4 - both have same problem. There is no option to change the codec if you select MP4 for most any device I can see (Archos/Microsoft/Sony/Apple) in any case. As...

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Can anyone help? CloneBD does not work on copying (in whole or part) any BD for me. All other similar programs do (e.g. Nero Recode, Pavutube) but not CloneBD. Sound is distorted and/or high-pitched screech. Both video and sound keep slowing down - on any BD film or music - any...