1. What version of Game Jackal are you running?
GameJackal Pro 2.9.18.610
2. What Operating system are you using? 64 bit? service pack?
Windows XP Pro 32 bit SP2
3. If you have virtual drives, disable them while profiling and playing profiles. This includes Daemon Tools, Alcohol 120%, Virtual Clonedrive, Clonecdtray, and possibly Anydvd.
None
4. Remove packet writing software from your system (including Roxio's Directcd, Nero's Incd, Roxio/Sonic's DragtoDisc, Drive Letter Access, CyberLink InstantBurn, NTI's Filecd, etc.)
None
5. What protection does your game use?
SecuROM Version 4.84.81
6. What is the name of the game you're trying to run?
Warcraft III Frozen Throne
7. What is the version of the game?
1.21
8. Is it cd or dvd version?
CD
9. What region or country is the original disc from?
No idea
10. What cpu are you running?
Pentium 4 3E GHz
11. What optical drives (dvd-rom,cd-rom, burners) are you using to create profiles with? What firmware version is installed on your reader?
Benq DW1620 Firmware B7W9
12. What security software (firewall, antivirus) are you using? Please provide version numbers.
Nod32 Antivirus 3.0.566.0
13. Describe your problem, provide full error messages, and please state clearly what you were doing when you received those error messages.
Unable to run the game using Game Jackal when it used to be able to. Tried deleting and making the profile. Tried reinstalling Game Jackal. Still unable to. When I try to start the game I get the error Please verify that your Frozen Throne disc is in your CD-ROM drive, then click on 'Retry'.
14.
Code:
Game Jackal log file - Proc Monitor
Log date - 11/29/2007 1:58:34 AM
***********************************************
[11/29/2007 1:58:34 AM] Monitoring process ID 2996
[11/29/2007 2:00:12 AM] Process ID 2996 was not found, debouncing...
[11/29/2007 2:00:12 AM] Process ID 0 still was not found, searching for another process...
[11/29/2007 2:00:13 AM] Process ID 0 was still not found, leaving...
[11/29/2007 2:00:13 AM] Process method used, monitored Frozen Throne.exe
Code:
Game Jackal log file - Profile
Log date - 11/29/2007 1:58:24 AM
***********************************************
[11/29/2007 1:58:24 AM] Profile - Warcraft III Frozen Throne
[11/29/2007 1:58:24 AM] Profile mode: 2
[11/29/2007 1:58:24 AM] Profile CP: 0
[11/29/2007 1:58:24 AM] Driver mode: 28936
[11/29/2007 1:58:24 AM] Using external launcher - C:\Program Files\SlySoft\Game Jackal\34209L.exe
[11/29/2007 2:00:13 AM] Media information
[11/29/2007 2:00:13 AM] Name - Warcraft III
[11/29/2007 2:00:13 AM] Serial - 3191525606
[11/29/2007 2:00:13 AM] Size - 0
[11/29/2007 2:00:13 AM] Profile deactivated.