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Resolved problems with MAX in Brazil

B

bermas

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Thread Starter
Joined
Aug 29, 2022
Messages
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MAX still doesn´t work in Mwxico, even after intalling update 1.8.3.2
 
bermas said:
MAX still doesn´t work in Mwxico, even after intalling update 1.8.3.2
Click to expand...
It works for other people in Mexico, so please uninstall, reinstall, and upload a log file. Turn off VPN if active. Also, clear all cookies.

Help Us Help you. Please make an AnyStream log file with every error report posted.

1. Look at the GUI of AnyStream.
2. In the upper left-hand corner you will see FILE
3. Press File, and you will see Create log file, create it
4. It is in a .zip format (lastlog) on your desktop or in your documents
5. Upload to the forum with your error report and explanation.


Thank you all for your cooperation.:)
 
I have same error:
I am going to describe the error
When Max tab shows, I log in, then select my profile, sometimes does not even let me select it and the in-browser left. It shows only like file two, the background of the app.

Hope this files and description helps. It just started because HBO did the transition to MAX here in Mexico.
Before, with HBO MAX I had not problems

Edit:
I installed the update and still not works.
And Anystream also don't storage the login, MAX keeps asking for credentials
 

Attachments

  • AnyStream_1.8.3.0.astlog
    537.3 KB · Views: 2
  • Nuevo Documento de texto.txt
    26 KB · Views: 2
  • Captura de pantalla 2024-02-28 160449.png
    Captura de pantalla 2024-02-28 160449.png
    120.5 KB · Views: 7
Last edited:
Please clear all your browser cookies reboot and try again. Are you trying to log into MAX through Amazon in AnyStream or the default browser in AnyStream? Make sure YOU ARE NOT USING A VPN.
Please go to the Max website in your browser and set up your credentials. Make sure you log out of all devices. Then go to AnyStream.
 
Hi, could u help me please?
I'm from Brazil, and I dont VPN
 

Attachments

  • AnyStream_1.8.3.0.astlog.zip
    21.3 KB · Views: 2
 
The next time you post a log file do not .zip it. It is already in a zip format. Follow the directions.
Help Us Help you. Please make an AnyStream log file with every error report posted.

1. Look at the GUI of AnyStream.
2. In the upper left-hand corner you will see FILE
3. Press File, and you will see Create log file, create it
4. It is in a .zip format (lastlog) on your desktop or in your documents
5. Upload to the forum with your error report and explanation.


Thank you all for your cooperation.:)
 
pausalo said:
I have same error:
I am going to describe the error
When Max tab shows, I log in, then select my profile, sometimes does not even let me select it and the in-browser left. It shows only like file two, the background of the app.

Hope this files and description helps. It just started because HBO did the transition to MAX here in Mexico.
Before, with HBO MAX I had not problems

Edit:
I installed the update and still not works.
And Anystream also don't storage the login, MAX keeps asking for credentials
Click to expand...
Reinstall 1.8.3.2 please and your issue should be fixed.
 
pausalo said:
I have same error:
I am going to describe the error
When Max tab shows, I log in, then select my profile, sometimes does not even let me select it and the in-browser left. It shows only like file two, the background of the app.

Hope this files and description helps. It just started because HBO did the transition to MAX here in Mexico.
Before, with HBO MAX I had not problems

Edit:
I installed the update and still not works.
And Anystream also don't storage the login, MAX keeps asking for credentials
Click to expand...
Update to 1.8.3.2 in this thread in Post 8.
 
As long as you update to 1.8.3.2 there are no issues in Mexico or anyplace else in South America or Mexico.
 
Help Us Help you. Please make an AnyStream log file with every error report posted.

1. Look at the GUI of AnyStream.
2. In the upper left-hand corner you will see FILE
3. Press File, and you will see Create log file, create it
4. It is in a .zip format (lastlog) on your desktop or in your documents
5. Upload to the forum with your error report and explanation.


Thank you all for your cooperation.:)

Windows download 64 bit: https://download.redfox.bz/download/sandbox/SetupAnyStream_1.8.3.2_64bit.exe
Windows download 32 bit: https://download.redfox.bz/download/sandbox/SetupAnyStream_1.8.3.2_32bit.exe
Debian download: https://download.redfox.bz/download/sandbox/AnyStream_1.8.3.2_amd64.deb
Redhat download: https://download.redfox.bz/download/sandbox/AnyStream-1.8.3.2.x86_64.rpm
.tar.gz download: https://download.redfox.bz/download/sandbox/AnyStream_1.8.3.2.tar.gz
macOS download: https://download.redfox.bz/download/sandbox/AnyStream_1.8.3.2.dmg

Changelog AnyStream

1.8.3.2 beta 2024-02-27
  • Changed: new max should now work in South America / Caribbean area
 
RedFox 1 said:
Help Us Help you. Please make an AnyStream log file with every error report posted.

1. Look at the GUI of AnyStream.
2. In the upper left-hand corner you will see FILE
3. Press File, and you will see Create log file, create it
4. It is in a .zip format (lastlog) on your desktop or in your documents
5. Upload to the forum with your error report and explanation.


Thank you all for your cooperation.:)
Click to expand...
 

Attachments

  • AnyStream_1.8.3.2.astlog
    178.2 KB · Views: 2
AnyStream_29.02.2024-11_50_33_973.png

Hello good morning, I am also having problems accessing MAX in Brazil, yesterday or the day before yesterday I reported here that it was working normally, but today I am only receiving this error message, even after deleting the cache in APPDATA/LOCAL

Other streams work normally
 

Attachments

  • AnyStream_1.8.3.2.astlog
    731.4 KB · Views: 3
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