matthew
SlySoft Team Member
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There are a number of users reporting connection issues and crashes when using Game Jackal. These include :-
We believe the changes introduced in versions 4.0.2.5 and 4.0.2.6 could be responsible for a number of these issues. Therefore we recommend that you install the attached update.
This update will change the running server and manager to those located in the installation directory (i.e. under Program Files). This update will also clean any files no longer in use.
If you are still experiencing issues, please check the following :-
- Game Jackal reporting a connection error when the manager is started.
- Game Jackal reporting an exception when a profile is activated.
We believe the changes introduced in versions 4.0.2.5 and 4.0.2.6 could be responsible for a number of these issues. Therefore we recommend that you install the attached update.
- Close the Game Jackal Manager if running.
- Download the attached file.
- Stop the Game Jackal service. You do this by selecting the Windows start menu -> SlySoft -> Game Jackal v4 -> Stop Service.
- Unzip the downloaded files to the Game Jackal folder (i.e. "C:\Program Files\SlySoft\Game Jackal v4" or "C:\Program Files (x86)\SlySoft\Game Jackal v4" for x64 machines). Overwriting the existing files.
- Right-click the file "Server Update.cmd" and select "Run as Administrator".
This update will change the running server and manager to those located in the installation directory (i.e. under Program Files). This update will also clean any files no longer in use.
If you are still experiencing issues, please check the following :-
- The Game Jackal service is running. To do this click on Administrative Tools, and click on Services. Find the Game Jackal service and ensure it is running. If it is not running, select "Start service" from the Game Jackal start menu.
- For the purposes of testing, disable all firewall(s) and test again.
- Run the Game Jackal Diagnostics tool. Doing this will at least check and determine if there is another application listening on the required port(s).
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