Resolved Your license has been deactivated

I just fired up AS and I'm getting the following error:

"Your license has been deactivated (Reason: Unknown license.) If you think this is a mistake, please contact support and describe the problem."

I have a lifetime AS Plus license.

I restarted the computer and when I went to open AS it told me no license was found. So, I reapplied my license key, and that looked like it worked. But when I tried to open the program again I got the same error as above.

What should I do to get this corrected?

 

Same thing happened to me

 

Same thing affecting my account. Seems like it's a widespread issue, perhaps a repeat of https://forum.redfox.bz/threads/fixed-licence-deactivated.82429/.

 

Same

 

Just happened to me, sent an email to support, just waiting.

 

Same here too

 

Me too

 

what the frak?

 

The same to me.

 

Me as well...

 

Me too!

 

Same Here.

 

Nobody panic. The servers are likely down. RedFox aren't going to terminate everyone's licences willy nilly.

 

Redfox quiet as a frakking mouse.

 

same here！！！ what happened？？？

 

dont tell me they have abandoned ship ?
The big stream networks onto them maybe?

 

Just hit it myself. I thought I might have broken it since I signed up for Discovery+ through the Prime interface on AnyStream. One quick check of the forums reveals that must not be the case.

So much this. Clearly a backend issue that's manifesting with a wrong error code.

Probably outside their normal business hours. It is a Saturday night.

 

As with everyone else, same situation for me.

 

And there's a couple other threads. Definitely a bug or back-end issue. Interesting, I hadn't realized AS relied on an external server.

 

Same here as well.