Your License has been deactivated. (Chargeback)

Discussion in 'Purchase and License Keys' started by CaptainHDY, Oct 13, 2018.

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  1. CaptainHDY

    CaptainHDY Member

    What are you talking about? My License is good till 3/2019 but got this message today on my PC. Checked with my Visa card and no word about a chargeback for you guys and even verified the 70 something dollars US went out on March 9th so why is my license deactivated today?
  2. Jill

    Jill Support Team Staff Member

    We have found and combined your two support tickets you opened 17 minutes ago and will reply there, as this is not the correct platform for such sensitive topics. In a nutshell, we have received a batch of chargebacks from our Chinese payment, all originating some time in the last 18 months.
    nebostrangla likes this.
  3. RedFox 1

    RedFox 1 Super Moderator

    Thread is closed , please use the support ticket option. Thread closed.
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