Win 7 sees both DVD drives but RedFox only sees one of them

Discussion in 'General Hardware Issues' started by fajitaskibum, Oct 18, 2017.

  1. fajitaskibum

    fajitaskibum New Member

    I use 2 DVD drives - an ASUS and an LG. Windows Explorer and Device Manager both see both drives but RedFox only sees one of them and Windows won't play DVD movies on one of them. I haven't (knowingly) made any hardware or software changes (other than regular windows updates) since this problem surfaced. I've tried updating firmware & drivers but both drives were already current. Region codes and "remaining changes allowed" are identical on both drives.
    2 months ago i did install X-Mouse Button Control (v2.16.1) but both drives have performed well since that change.
    Any help or suggestions would be very appreciated!
     
  2. James

    James Redfox Development Team Staff Member

    AnyDVD logfile from a random disc, please. Please check in AnyDVD settings, that no drive is disabled.