Why Did I Get Married?-CloneDVD Freezes

Discussion in 'CloneDVD' started by tporter52, Mar 11, 2008.

  1. tporter52

    tporter52 New Member

    The film starts in the preview window, then CloneDVD freezes and I have to shut it down. What causes this?
     
  2. Webslinger

    Webslinger Retired Moderator

    1. What version of Clonedvd are you using?

    2.
    a) Ensure Anydvd is running.
    b) Put the problematic original movie dvd in your optical drive/reader. Wait for Anydvd to scan the disc.
    c) Right click the red fox icon on your toolbar.
    d) Select "Create Logfile"
    e) Wait for Anydvd to create a log file.
    f) A pop-up screen will appear. Take note of the location where Anydvd created the logfile and the logfile's name. Click "ok".
    g) Go to your My Documents folder
    h) You will see a zip file called "Anydvd_Info_titleofmydisc.zip" (or something similar; see step f)
    i) When replying or posting in the Slysoft forums, look for the icon that looks like [​IMG] (in other words, look for the paperclip after clicking "quote" or when creating a new thread)
    j) If you don't see that paperclip icon, click the "go advanced" button. You should see that icon now. Click the paperclip.
    k) A small pop-up screen should appear (if it doesn't please ensure your browser is enabled to allow pop-ups from the Slysoft forums)
    l) Click the "Browse" button, and locate and select the .zip file you created.
    m) click "upload"
    n) Close the window. When you submit reply, or submit a new thread, the .zip file will be attached automatically for us to take a look at