Hello All: I have registered copies of AnyDVD 220.127.116.11, and CloneDVD2 18.104.22.168. I am a long time user of the Slysoft products, having first purchased AnyDVD when it was at level 22.214.171.124 (41 updates ago). I have always used high quality T/Y media in both of my burners, and so far any copying, or ripping glitches that I ran into, I have always been able to work around. Invariably, Slysoft always would come out with a release, that solved the glitch within a week or two. Now I have run into a wall trying to backup both of my copies of Crank, and Cars. I have two burners that I needed to update the F/W in, they are: 1.) Toshiba SDR5372 V D/L ( F/W update went fine) 2.) Polaroid IDE1004 DVD R/W. (I would like to upgrade the F/W in the Polaroid, but I can't find it anywhere on their website. They don't even admit to having made it, or even OEM'ing it). Have any of you guys run into this drive? Thanks in advance for any and all replies. Art.