Visa linked to Bit Coin payment failed. Payment in Progress. No license

Discussion in 'Purchase and License Keys' started by RT440Dodge, Nov 17, 2019.

  1. RT440Dodge

    RT440Dodge New Member

    My AnyDVD HD 8.4.0.0 trail expired today 11-16-2019. I attempted to purchase a license key for AnyDVD HD 8.4.0.0 and pay with Bit-Coin. I believe I did a duplicate purchase.
    Both order #OLX-WZZ order #OWY-7G5
    Received an error on one debit and one credit card I tried. Both orders I still get message Step 4/4: Finished! Payment in Progress! I have not yet received my AnyDVD HD license key in my e-mail from RedFox.bz.
     
  2. mmdavis

    mmdavis Well-Known Member

    Did you check your spam folder, a lot end up there. Other than that, a support person would need to help you. You really need to file a support ticket.

    Maybe @Jill or @Ivan will see this and can help.
     
  3. Ivan

    Ivan Admin Staff Member

    Thanks for chasing me up @mmdavis , @RT440Dodge opened a ticket right after his post and our support member @John already replied.
     
  4. RT440Dodge

    RT440Dodge New Member

    Thanks Ivan and John did reply. Nothing in my Spam folders. I discovered today after multiple attempts that my issue is I cant add Bit Coin Cash or Bit Coin using any of my valid debit, credit cards or my PayPal account. So, I am unable to purchase crypto currency to complete my purchase of AnyDVD HD. I just gave up.
     
  5. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    Have you checked with coinbase?

    Sent from my Pixel 3 XL using Tapatalk
     
  6. RT440Dodge

    RT440Dodge New Member

    Thanks Ch3vr0n!

    Coinbase worked! I had to wait a few days to receive the small deposits to verify and link my bank account to Coinbase but, was able to purchase Bit Coin cash this morning and it appears my AnyDVD HD order is processing. I haven’t received my license key yet but, hopefully my purchase will go thru now. Thanks again!
     
  7. Ch3vr0n

    Ch3vr0n Translator NL & Mod

    If the transaction has reached the block chain everything's going to be fine. How fast the block chain will confirm the transaction will depend on the included fee. The higher the faster. And enjoy the extra discount for purchasing with crypto currency

    Sent from my Pixel 3 XL using Tapatalk